Strong human resources leadership can have a tremendous impact on operating results. By building and managing an effective HR infrastructure, developing successful productivity, efficiency, quality and performance management, I have consistently made a direct contribution to organizational goals. Highlights of my professional career include • 13 years of senior-level experience as an HR Analyst, Employee Relations Specialist, and Director of Human Resources/Labor Relations and Labor Relations Administrator providing HR planning and leadership in union and non-environments.• Completely overhauled, and restructured the Employee/Labor Program and grievance handling process for a local city government based on a thorough and in-depth analysis of the current program in place that significantly reduced the number of grievances that went to arbitration and also helped the city improve the efficiency in addressing grievances filed thereby reducing cost and exposure to risk for the city.• Introduced outstanding benefits and compensation programs that support organizational goals.• Improved staff performance through the implementation of a full range of training and development programs.• Strong qualifications as an HR Generalist with ability to build confidence and trust between employees and management. • Authoring employee manuals to provide employee guidelines in compliance with changing regulatory environments.