Devin Shaw Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, Us

Richfield, Minnesota, Us

- AWS - Experience with different services such as EC2, IAM, ECS, EFS, lambda functions.- Jira - Administration, migrating entire instances.- Github - Used GitHub Actions to build and deploy code into different environments in AWS.- Jenkins/OpenShift - Troubleshooting end user build failures.- Slack - Wrote multiple functional bots using Slack's APIs and deployed them in a production environment.My role included performing upgrades, backups/snapshots, and migrations.I also worked with end users directly, which includes troubleshooting builds, helping get their apps from sandbox to production, and discussing best practices to get the most out of our tools.

Santa Clara, California, Us

Atlassian Administrator focusing on Jira and Confluence (and Slack!), and at a smaller scale, Bitbucket and Fisheye/Crucible. For Jira:-Administer ~4000 users that use an Agile methodology (Scrum or Kanban). This involves working with our customers and users of our tool to fit their needs.-Daily tasks involve creating projects, custom workflows, fields, etc. while also managing and modifying shared workflows, issue type schemes, screen schemes, etc. for specific projects without affecting different projects. -Longer term tasks include researching, planning, and performing upgrades, and managing add on requests and upgrades. -Utilize the REST API to expand our testing suite with scripts, monitor the health of our system, perform ad hoc requests that can't trivially be done through the UI, and gather important user statistics and information that facilitate better administration.For Confluence:-Research, plan, and perform upgrades, maintain add ons, manage ad hoc requests.For Slack:-Manage many workspaces and their respective users, bots, and custom integrations.-Ensure proper working webhooks are set up and integrated between Slack and our Atlassian tools.

Houston, Texas, Us

Accepted a special assignment in Japan that involved introducing an automated system health diagnostic tool to our Japanese customers. This included tasks such as contacting and maintaining communication with the customer, installing the product and configuring it to each unique system, and training the local staff to maintain and utilize the tool.

Houston, Texas, Us

• Wrote regression tests to make sure older BIOS versions continued to work as new changes and tools were introduced.• Wrote automated scripts to speed up process of testing each new BIOS version on both Intel and Cray hardware.• Fixed minor bugs when building and running the Cray BIOS on Intel’s Haswell and Skylake architecture processors.• Performed updates to merge the newest release from AMI vendor to current Cray BIOS.

Houston, Texas, Us

Handled or assisted on incoming cases, which mainly consisted of parts replacement, customer hardware support, communicating with customers, upgrading firmware, and decoding system logs.Provided service to existing American and Japanese customers for hardware support and part replacements. Performed troubleshooting procedures to failed parts, specifically memory.

Houston, Texas, Us

Built and repaired supercomputer module blades. Worked with the latest processors and DIMM.