Devin Singh Email & Phone Number

New York, United States

New York, United States

New York, Ny, Us

Atlanta, Georgia, Us

- Partner with Qualitative Researchers, Design, Product, Data, Development, Engineering, Business, and Marketing teams to translate requirements into research, resulting in primary and secondary approaches to inform design and product decisions. Responsible for all aspects of research. - Build and maintain merchant experience research roadmap including determining key themes, identifying upcoming research initiatives, defining project steps, and establishing timelines.- Mentor (3) and supervise (1) junior researchers, providing guidance, support, and feedback on research methodologies, analysis techniques, and best practices.- Leverage analytics tools (Pendo, Google Analytics, Microsoft Clarity, LogRocket) and quantitative surveys to establish & measure UX goals and metrics (Ex: CSAT, NPS, Page Load Times), identify opportunities for improvement, and support product decision-making across global regions. Including tagging of features/pages/events, segment creation, data analysis and creation of dashboards to report on product usage for stakeholders, senior, and executive leadership.- Took ownership of Pendo analytics tool, advocating for its adoption across teams, departments, and 8+ products. Including product demos, documentation creation, “how-to” video production, and training initiatives, resulting in improved data collection, enhanced user experiences, and data-driven decision-making across the organization.- Educate design team and product stakeholders on best practices for data analysis and conducting market research, user research, and user experience research, fostering a data-driven culture within the organization.- Conducted 300+ depth interviews for discovery, remote testing, concept testing, and prototype testing on existing and new initiatives relating to products for both internal employees and external merchants across global regions.

Des Moines, Ia, Us

- Partner with social strategy team to identify trends across 15+ core digital Meredith brands (People, InStyle, Better Homes & Gardens, AllRecipes, etc.) amongst multiple social media platforms including Twitter, Facebook, Instagram, and Pinterest.- Parse large amounts of 1st, 2nd, and 3rd party data sources (social media analytics, Snowflake, Google Analytics, etc.) to uncover insights relevant to specific brands to generate narratives around audience behavior, attitudes, and journey.- Spearheaded initiatives to create reporting dashboards (sisense/periscope) for social media platforms (Instagram, Snapchat, Pinterest, TikTok) including requirement gathering, dashboard design, and overseeing development, deployment and maintenance.- Build forecast and models to help understand business impact, identify opportunities to increase market share and engagement, and deliver recommendations to achieve business goals.

New York, New York, Us

- Provide services in User Research, Digital Analytics, Usability Evaluation, and Experience Design in teams of 3-4.- Aligned stakeholder expectations by defining goals/scope, KPIs, and timeline.- Leveraged insights from different qualitative and quantitative research methods to explore opportunities and inform design direction.- Provide final deliverables in the form of formal reports, slide deck presentations, digital prototypes, or interactive dashboards.Select Clients:- Specialisterne USA: Conducted social media and web data analysis for Specialisterne USA's social media channels and web data. Created Google Data Studio Dashboard to track web metrics moving forward.- Projects for Public Spaces: Conducted user research through a series of methods such as interviews, surveys, persona creation, card sorts, tree testing, and paper/digital prototype testing to evaluate and redesign the information architecture and website design for Placemakingweek.org.- Brooklyn Museum: Conducted user research including user recruiting, survey creation, in-person user testing, and data analysis to evaluate the usability of the Brooklyn Museums’ desktop and mobile websites.

New York, Ny, Us

- Assisted with qualitative research through a diary study and interviews that informed product development and design decisions.- Managed recruiting/scheduling of research participants, moderated remote usability studies, assisted with survey creation, and conducted weekly analysis on diary study data.- Work closely with Product Managers, Data, Design, and Technology teams to construct and maintain new relational database model.

Great Neck, Ny, Us

- Assisting on project management of market research studies, focusing on the healthcare industry including message testing, ATU, market assessments, advertising impact, and segmentation studies. - Aiding in aspects of the project lifecycle including checking questionnaire logic, creating tab specs, checking tabs, programming, and general quality assurance. - Managing daily tasks including monitoring fieldwork, updating field spreadsheets, and checking data for adverse events. - Creating report decks and filling in data for topline and executive summary reports to provide clients with insights and recommendations. - Coordinated projects with internal operations teams and external vendors.- Participated in client meetings for project development & project presentations.- Analyzed data using quantitative methods via SPSS, WinCross, Excel, simulators,MaxDiff, DIMP, and conjoint analyses.

Woodbury, Ny, Us

-Effectively liaise between Hiring Managers, Recruiters and Candidates throughout the hiring process.- Review, format and post all approved positions.- Work with fellow HR team members to enhance job descriptions.- Review resumes and credentials for appropriateness of skills and experience related to positionrequirements.- Phone screen candidates to better assess qualifications and ascertain personality, personal character, and work ethic.- Scout for new talent using a variety of methods (cold calling, online databases, social media, internaldatabase, employee referrals, etc.) to source candidates that meet the target profile- Organize and participate in Open Houses and Job Fairs when needed.- Work closely with system users to ensure a user-friendly experience and assist with end-user ATS training.

-Help design and implement a social media action plan and community engagement.-Support professional development activities from planning to implementation. -Conduct online research and organize into findings.

Master Of Science - Ms, Data Analytics And Visualization

Advanced Certificate, User Experience

Bachelor Of Science - Bs, Psychology