• Align business objectives with employees and management.• Implement key initiatives in performance, talent, and change management.• Provide performance management and employee relations guidance.• Enhance relationships, morale, productivity, and retention.• Oversee training programs and HR policy interpretation.• Ensure legal compliance and manage onboarding, payroll, and HRIS.• Analyze HR data for strategic recommendations.

• Oversee daily administration of reported concerns within ServiceNow and Navex systems. • Conduct and participate in all phases of local HR investigations; developing investigation plans, conducting fair, neutral, and timely investigations in accordance with company policies and procedures and federal/state regulations.• Oversee employee relations matters by ensuring policy interpretation for supervisors and managers in demonstrating the ability to handle employee conflict resolutions, disciplinary actions and/or termination guidance.• Partner with Operational Management/Business HR/ Labor Relations/Legal Teams to create solutions to complex Employee Relations solutions.• Ensure the delivery of high-quality Human Resources support for the company through: performance management, mitigating risk in legal compliance, administration of relevant clauses/provisions within union Collective Bargaining Agreements (as applicable), employee communication, and collaboration with COEs

• Support Employee Service Manager by leading a team 5 Employee Services Partners on providing guidance, instructions, directions and leadership to ensure consistent and accurate adherence to policies, practices and procedures. • Coach and lead assigned Employee Service Partners to help ensure they have the correct resources and support needed to succeed and grow in their own careers. • Continuing to carry out Employee Service Partner duties (listed below).

• Resolve employee inquiries and issues by utilizing ServiceNow for applicable procedures, policy manuals, knowledge management system and other reference materials. • Conduct fair, neutral, and timely investigations of employee complaints and employee relations issues in accordance with company policies and procedures.• Work with recruiting team to maintain headcount/ complete interviews for location in all job departments. • Complete and conduct orientation/ onboardings for new hires for both hourly and salaried with the use of Workday. • Manage timecard accuracy for payroll and attendance for over 250 employees and submitting payroll on weekly basis’s.• Advise management team on employee corrective actions and/or disciplinary steps to conduct consistent practices.

• Advising and ensuring policies and procedures are followed per the Company Handbook and Site Specific Handbook. • Maintaining employee’s personnel files on a daily basis.• Recruiting using ICIMS to maintain sites head count (200+ employees) in all positions to sustain roster by using job fairs and other recruiting methods. • Phone screening and conducting interviews for possible candidates. • Responsible for the hiring and onboarding of new hires, such as submittal for Criminal Background Checks, Drug Tests, Offers letters, Interview feedback and completion of I9’s.• Hold orientation biweekly for new hires for the site, which includes new hire paperwork and videos regarding the company policies and procedures. Also, completing 30, 60, 90 day check in with all new hires. • Manage time card accuracy for payroll for over 100 employees. • Work with approved Temporary Employment Vendors for staffing purposes. • Making sure all employees have adjustments to E-profiles when necessary such as yearly raise, LOA’s, schedule changes, premium pay, position changes, terminations and etc. • Responsible for resolving employee relation problems, making informed decisions regarding employees and policies at the site. Completing Investigations when employee relation issues arise. • Advise management on employee corrective actions.• Holding employee recognition events for safety and employee appreciation. • Handling all unemployment claims in a timely manner.• Abide by company and legal standards in the areas of policy, procedure and compliance such as, ensuring the company is following Affirmative Action and EEO guideline, as well as Incidents/ OSHA regulations and LOA’s including Personal, FMLA and Short term Disability and Labor relations practices.• Informing employees of benefits such as enrollment for medical, vision, dental, 401K, Life insurance, and Short/ Long term disability as well as tuition reimbursement.

•Leading all the Front End and Human Resource responsibilities.•Managing the on-boarding process for all new hires such as Criminal Background, EI-9, Tax Credit, Orientation, New Hire Paperwork, IT setup.•Scheduling for front end operations and inputting all other departments’ schedules into Kronos. •In charge of processing weekly payroll for over 400 team members•Producing and analyzing reports, such as Overtime, Time Off, Attendance, Training, Working Passed 5 Days, One Minute Rule & Turnover.•Managing external and internal applications as well as setting up phone screens, in person interviews, setting up and executing orientation and creating new hire schedules. •Ensuring HR policies and procedures are known and adhered to, including but not limited to; workforce management, time and attendance, criminal background checks, payroll, PeopleSoft management, performance management, exit interviews, employee benefits, labor contract, records retention.•Maintaining employee passports and updates training status records.•Handling all Unemployment Claims on a timely basis.•Advising and ensuring policies and practices are adhered to per the Company Handbook. •Responsible for ensuring the highest level of customer service and hospitality throughout the store. •Responsible for resolving problems, making informed decisions and manages the front end to achieve expected results.•Having the ability to create positive and motivate work environment that results in a collaborative team.•Establishing Customer Service goals for all front end employees.•Accounting for staffing, training, scheduling, safety, sanitation, inventory control, equipment maintenance & shrink control.•Assigning and directing the workflow to ensure excellent and timely service is delivered through appropriate staff planning & scheduling to meet/exceed the front end labor goals and productivity expectations.•Responsible in assisting in a variety of departments to ensure customer satisfaction

•Lead all staffing processes; proactively plans for hiring needs to ensure the store is staffed in all work centers. Responsible for picking out candidates to interview/ hire for talent management as well as orientation process and development with cross training. •Develop a strong training culture and makes sure company tools and programs are consistently implemented.•Adhere to legal standards in the areas of policy, procedure and compliance such as, ensuring the company is following best practices on meal/minor and training compliances as well as I-9Forms and Osha regulations as well as LOA’s, ADA, FLMA and Labor relations practices.•Responsible for Health and Well- Being, making sure team members understands Target’s Benefits such as enrollment for medical, vision, dental, 401K, Life insurance, and Short/ Long term disability as well as tuition reimbursement.•Review all performance reviews, both 90 days and yearly annual reviews and provide suggestions and feedback appropriately.•Manage the Human Resource team members, with providing performance feedback through informal communications, formal performance reviews, goal setting in order to follow best practices and company policies. •Collaborating with leadership teams to provide day-to-day performance management guidance such as coaching’s, counseling’s, career development, and disciplinary actions.•Understanding turnover and can assemble effective action plans such as developing team culture utilizing company tools and resources.•Responsible for handling difficult, sensitive situations that require discretionary thinking and appropriate decision making and/or recommendations.•In charge of making weekly schedules in order to maintain the weekly and monthly payroll.•Ensure recognition of great performance is consistently supported and given to all team members..- Working as Leader on Duty twice a week, running the store in order to make sure processes are being complete to drive profitable sales.

• Making staffing schedules• Coordinating programs & community events • Attending phone calls and messages & entering and filing registrations for our customers • Creating a PowerPoint and line up for award ceremony for children to receive their trophies.• Updating email and mail merges to customers.• In charge of inventory of equipment/ jerseys,\• Responsible for set and break down of league sports