Devin Smith Email & Phone Number

Nolensville, TN, US

Brentwood, Tennessee, US

• The technology department provides in-house and remote services and security across the organization encompassing seven locations.
• Providing strong leadership and effective interdepartmental collaboration to effectively meet technology and security initiatives, project timelines, and budgetary goals
• Utilizing core business processes to identify and drive implementation of innovative hardware and software technologies to support and enhance organizational operations
• Migrate and upgrade critical hardware, databases, storage, and software applications within a hybrid environment of high-availability and resilient on-premise and cloud-based solutions
• Initiated and continue to enhance the security posture reducing threat vectors including routine threat hunting and assessments, utilizing behavior-based XDR and SIEM solutions, and delivering security and threat.
• Reduced expenses including voice and data monthly recurring costs by 50% through rate negotiations and consolidating and optimizing services

Brentwood, TN, US

• The department supports 2,100+ employees in building high performance, reliable, and scalable leading-edge technology and application solutions.
• Created the design and implementing the enterprise strategy and vision for the company producing significant results
• Transforming enterprise infrastructure and operations to optimize architecture, engineering, and support across three datacenters and nine domestic and international locations in a fast-paced environment
• Leading team and assisting other leaders in meeting SLAs, KPIs, and metrics to ensure a 24x7 global organization
• Relative to the company’s 45% growth over previous year, providing data and insight to executive leaders comparative to future technology trends and platforms including architecture, deliverables, and vulnerabilities.
• Advancing enterprise infrastructure for scalability, high availability, resilience, and fault tolerance while adhering to the highest disaster recovery and data security standards

Franklin, Tennessee, US

• The engineering department provided solutions and professional services for network, security, systems and identity, wireless, unified communications, cloud, and managed services to enterprise companies located.
• Directed full-time and contract solutions engineers in providing professional services for complex challenges for network, security, systems and identity, wireless, collaboration, cloud, and managed services
• As a member of senior leadership team, created strategic and tactical changes to increase revenue 15% each year, maintained a 96% employee retention rate, and implemented procedures ensuring engineers were working 60+.
• Worked in partnership with project management and sales teams to grow and manage projects through all stages of architecture, implementation, and client success
• Developed key metrics, KPIs, and dashboards to assess, report, and pivot budgets and revenue streams to ensure completion of short and long-term goals
• Created and re-wrote professional services policies, procedures, and processes to increase efficiencies within a growing and expanding service offerings company

Yuba City, CA, US

• The technology department provided service to 1,600 employees, maintained 13,500 devices, and encompassed 22 sites.
• Managed virtual and physical servers, voice and data networks, finance and HR systems and applications, data and physical security, database management, antivirus and intrusion detection/prevention, backups/disaster.
• Directed department staff serving 22 sites
• Prepared and executed annual organization-wide business plan utilizing zero-based budget process to accurately define all expenditures
• Created five year rolling technology lifecycle and refresh plan for servers, networks, and computers/devices used by 1,600 employees and 13,000 users
• Served as management team’s representative negotiating contract language, pay, and benefits for non-management employee union

• The technology department located in the greater Silicon Valley served 150 employees, maintained 1,200 devices and encompassed 100 square miles.
• Managed and implemented organization-wide servers, voice and data networks, business and information applications, data security, antivirus and intrusion detection/prevention, database management, backups, data.
• As a member of the executive team, collaborated with all stakeholders to implement network and server infrastructure, finance, HR, desktop applications, and records management
• Implemented leading edge technology to expand technology resources by 35%
• Attended all board of directors’ meetings to represent the department, provide insight, and to stay abreast of all matters and decisions across the organization related to technology
• Led board of director’s technology committee in creating and deploying the organization’s technology and budget plan

• The company provided information technology services to small and medium sized businesses for integrating existing networks with newer technologies for labor and infrastructure cost savings.
• Led and managed technology projects encompassing workstations and servers, network, firewalls, routers, switches, and telecommunications
• Designed, integrated, and managed networks and systems, database management, business software and process integration, website development, SEO, and sales and marketing campaigns
• Planned and integrated CRM, ERP, and MIS migrations to increase customer base, sales, functionality, and profitability
• Created and directed service offerings and technology solutions to meet customers’ needs

• The technology department provided and supported all servers, networks, online e-commerce sales and marketing, and graphic design.
• Directed the design, integration, and management of networks and systems, database management, and business software and process integration
• Oversaw application and website development, website security (PCI compliance), SEO, content filtering, CMS, graphic design, mass emails, product marketing and placement, and photography/videography
• Led and managed hardware and software roll-outs and upgrades encompassing corporate workstations and servers, networks, telecommunications, and database servers to ensure reliability, flexibility, and performance
• Directed the planning and integration of ERP and MIS solutions to increase performance, stability, functionality, and profitability
• Managed staff, prepared performance reviews, and considered salary adjustments

Las Vegas, Nevada, US

• The technology department supported all technology and software for in-person, online, and streaming auctions for the third largest auction house in the world.
• Directed the design, planning, development, and installation of information systems and networks that included 196 software applications, servers, networks, data and network security (PCI), database administration.
• Developed and managed $40M operating and capital budgets with yearly revenues exceeding $650M
• Established strong partnerships with suppliers, consultants, and providers
• Upgraded, consolidated, and stabilized over 60 enterprise-level servers increasing hardware uptime from 70% to 99.99%
• Launched data security initiatives including Cisco Security Agent, redundant ASA’s, outside PCI scans, content filtering, corporate antivirus reducing spam, viruses, and Trojan Horses by over 99%

Scotts Valley, CA, US

• The technology department supported the company’s manufacturing, marketing, sales, distribution, and logistics.
• Directed IT staff in both domestic and international offices
• Developed and managed a $6M operating and capital budget with P&L responsibility
• Analyzed, outlined, and implemented a global LAN and WAN infrastructure solution utilizing a dedicated IP solution that increased network speeds and reliability from 95% to 99.9%, while reducing network costs by over.
• Hired, managed, and mentored system administrators, software developers and architects for software applications encompassing data center-based ERP system (SAP and Trend), supply chain and procurement management, data.
• Designed, planned, deployed, and managed networks encompassing LAN and WAN routing with full redundancy and failover within domestic and international offices

• Enterprise Servers and NetworksExchange serversAccount ManagementERP and CMSWorkstationsHelp Desk
• Evaluated, purchased, and implemented system and network technology upgrades resulting in a savings of $300,000 per year
• Planned and instituted a new centralized information system that converted the company from multiple stand-alone systems to an integrated enterprise client/server system integrating operations, sales, marketing.
• Procured, installed, and administered all enterprise HW including 16 NT 4, 4 Novell IntranetWare 4.11, Exchange 5.5, IIS, Lotus Notes servers, SQL 6.5/7.0 and Pervasive database servers, 450 workstations, Nortel.

Hospital and physician contract negotiationsHIPAA and NCQA compliance managementCreated and wrote hospital and physician manualsHospital, ancillary, and physician provider directory editorManaged CPT and ICD-9 coding training for medical group sand independent physician offices

Business

Business