Devin Smith Email & Phone Number

United States

• Analyzed blueprints to determine construction project locations• Used magnetic, radar, and electrical equipment to locate utility lines• Prepared diagrams and sketches showing line locations• Compiled data into professional reports for USIC

White Plains, New York, United States

• Ascertained automotive problems and services by listening to customer's description of symptoms and conducting inspections.• Developed estimates by costing materials, supplies, and labor, enhancing customer satisfaction.• Maintained customer rapport by explaining estimates and expected return of vehicle, ensuring a positive experience.• Updated job knowledge by participating in educational opportunities, staying current in the automotive industry.

Stamford, Connecticut, United States

• Interacted with customers to diagnose automotive problems and secure repair agreements.• Conducted test drives with customers to identify vehicle issues and provide accurate estimates.• Handled inquiries via phone and in-person, ensuring excellent customer service.• Sold routine maintenance and repair services, following up on unsold services and customer inquiries.

Tarrytown

Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

West Nyack

Maintain customers records and follow up periodically by telephone, mail, or personal reminders of services due•Maintain customer rapport by explaining estimates and expected return of vehicle•Obtain customer's approval of estimates, answering questions or concerns, arranging towing and temporary transportation•Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required and entering RO into service database system•Verify warranty and service contract coverage by examining records and papers; explaining

New York, New York

•Responsible for the maintenance and up-keep of showroom and office building•Painted various areas throughout facility; plastered wall holes and performed wall repair•Floor care including buffing, stripping, and waxing; sweeping and mopping•Maintained an accurate supply of inventory, dispersed supplies, and aided in ordering new supplies•Provided custodial maintenance services in office areas including dusting and vacuuming•Maintained sanitary and supplied communal and staff restrooms throughout facility•Maintained the beautification and neat appearance of NYC neighborhoods and streets in surrounding area•Swept footpaths, gutters, and sidewalks with a broom and bucket to remove debris and litter•Responsible for emptying litter bins in preparation for NYC Sanitation Department pick-up

Business Administration And Management, General

High School Diploma