Duty Manager
- Inspiring staff members to deliver efficient, prompt and friendly service at all times.- Providing daily support to the General Managers.- Performing consistent opening and closing procedures including fire safety checks.- Ensuring staff’s adherence to daily and weekly cleaning schedules.- Organisation of daily bookings whilst providing efficient customer correspondence.- Examining sales trends to increase business profitability & reduce costings and wastages.- Analysing business peaks & troughs for optimal scheduling of weekly staffing hours.- HR responsibilities including recruitment, training and development of staff.- Daily and weekly reconciliation of sales, invoices and payroll.