Devin Stover Email & Phone Number

Worthington, Ohio, United States

Columbus, Ohio Metropolitan Area

Columbus, Ohio, United States

Columbus, Ohio, United States

Columbus, Ohio Area

· Facilitate communications on product-specific details as described within the marketing materials to the travel sales force (Travel Agents).· Handle the day-to-day aspects of partner relationships, for assigned products and/or distribution channels, including review and distribution of pertinent partner materials & update appropriate communication vehicles in a timely manner.· Act as a liaison between the Marketing department and assigned partners on travel marketing projects, for offline and/or online initiatives.· Collaborate with vendor partners to select appropriate product offers for inclusion in all marketing materials based on achievement of sales targets, seasonality trends, economic environment, incremental revenue opportunities (e.g. overrides), etc.· Facilitate communications on product-specific details to the sales force (Travel Agents).· Track results on sales, revenue, passengers and overrides for assigned products. Offer product-level reporting as requested by Sales Director for use as part of the revenue budgeting and forecasting process.· Provide support on product launches, including coordinating travel agent training and communicating updates to sales force.· Coordinate local/regional support as needed for promotions, and/or partner relationship management.· Identify product/destination gaps, research competition’s product offerings and offer suggestions to enhance assigned product line(s) to management.· Select and oversee group programs, as appropriate; evaluate group departures on an ongoing basis to maximize revenue opportunity and communicate to the sales force.· Facilitate the review and execution of partner agreements, as appropriate.

Columbus, Ohio

Identify qualified candidates through various recruiting and sourcing toolsScreen and interview qualified candidatesManage consultants and their expectationsCollaborate with different divisions to maximize placements

Columbus, Ohio Area

Sourcing and staffing, for a large various type of positions all over the state of Ohio, and some jobs outside.

Westerville, Ohio

Translate requirements into training that will groom agents for the next step of their career path.Acclimate new hires to the business and deliver their training coursesAssess training effectiveness to ensure incorporation of taught skills and techniques into agents work behavior Administering coaching’s, action plans, warnings such as verbal, written, final as well as employment terminations.Maintaining agent time cards

Helping prepare and develop new agents in having a successful career.Coaching and driving positive behaviors and mentoring with strategic personalized plans

Handling complaints, escalations and refunds.Being fluent in multiple systems including GDS such as Worldspan and Sabre Being knowledgeable about fare rule interpretation. Exchanging, canceling, and correcting any inaccuracies made by agents.Providing coaching and feedback to team leads to help with areas of opportunity.On floor supervisorsFraud investigationBasic Desktop support to floor agentsPull reports for Ticketing issues and uploading corrections into system data basses

Collect payment for transportation and accommodations from customer. Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations requiredPlan, describe, arrange, and sell itinerary offered by various travel carriers.

Bachelor'S Degree, Kinesiology And Exercise Science

Exercise Science, Sports Management

Education record

Education record