Devin Tate, Mba Email & Phone Number

Fairfax, Va, Us

Fairfax, Virginia , Us

Charlotte, Nc, Us

-Manage financial centers to support client-facing traffic, operational procedures, risk protocols and day to day administration -Assist Relationship Bankers with identifying solutions for clients to improve financial relationship with the organization-Communicate effectively with staff and clients to improve engagement and uncover opportunities to strengthen relationships-Efficiently manage time and capacity to ensure proper coverage of financial centers and present an optimal staffing model to manage daily traffic-Provide leadership and consulting for critical tasks established to mitigate risk-Provide daily coaching through the use of reporting tools to drive financial center success and foster a culture of accountability

Charlotte, Nc, Us

-Oversees a unit/section of the company Bankruptcy internal operations activities-Manages associates in day to day functions resolving problems and executing transactions within specific operations units-Motivates, coaches, develops associates to achieve optimal performance results.-Performs managerial functions, leads project work, and utilizes independent judgment

Charlotte, Nc, Us

-Responsible for the end-to-end relationship with a line of business supported by Centralized Procedures and Correspondence. -Increase Customer/Client understanding of department strategy and value. -Builds two way dialogue with supported lines of business at senior leadership levels through the facilitation of participation in key strategic routines-Enable Operational Efficiency-Serves as an integration/escalation point for operational and performance issues-Provides strategic leadership and consulting for critical programs initiatives-Advocates for delivery features that achieve goals of both business and customer need for the product-Serves as Product Owner for incoming initiatives and projects for Customer Procedures & Correspondance

Charlotte, Nc, Us

-Manage and resolve loan impediments-Build and manage processes for foreclosure rules system-Work with technology partners and agile to escalate and remediate issues with Foreclosure stiles System -Research loan level activity and reporting to mitigate risk -Host meetings with various lines of business on non workable categories and inventory-Host meetings with various lines of business on loans out of SLA-Manage and submit procedural updates-Review reporting and metrics to create control reports to mitigate risk-Develop and present to risk, legal and compliance on various updates to foreclosure processes-Serve as lead managing escalations and task delegation for the foreclosure rule system-Perform UAT testing and business validation on various scenarios for monthly technology releases

Charlotte, Nc, Us

-Manage team of consultants-Strategize with upper management on inventory and monthly goal setting-Develop forecasting goals and manage daily production flow to meet set expectations-Manage workforce management for department and daily staff allowance-Provide SLA reporting and track production for specified investors-Work with different departments to determine cause of held inventory and remediation tactics-Identify reporting procedural gaps and facilitate process improvement strategies -Identify gaps with process and strategizing in an effort to bring forth a resolution to low referral rates-Maintain business SharePoints and database maintenance-Work with HLBPM tool to facilitate loan assignments and manage production environment-Product Owner for process only agile initiative -Facilitate remediation efforts for Go/NoGo impediments

Charlotte, Nc, Us

-Manage up to 5 teams (up to 60 associates) of foreclosure review managers and reps-Drive production, quality and mitigate risk on reviewed loan inventory-Strategize with peers and leadership to meet production and forecasting goals-Provide daily coaching and feedback to managers to drive for better, consistent results-Conducting loan level audits and account auditing to ensure compliance; compiling team and department performance related reports for goal targeting-Facilitate training for underperforming associates to improve quality-Adaptability to managing multiple tasks/projects within deadline and budget constraints -Identify gaps with process and strategizing in an effort to bring forth a resolution to low referral rates-Facilitated and performed training for process improvement -Work with multiple departments/vendors to improve quality, alleviate held loan inventory

Charlotte, Nc, Us

-Trained associates on the Loss Mitigation Review process, ensured positive and productive implementation into the new process/Managed call center collection teams for night and midshift-Enhanced training material to mitigate loan reject s in critical areas-Led the loss mitigation review associate recognition program for the site-Facilitated live meetings with offshore teams to calibrate quality and associate performance-Provided coaching and feedback to associates to improve production and quality metrics-Identify process gaps within policy and procedure and escalate for solutions

Charlotte, Nc, Us

-Work inventory of 2nd lien loan modifications-Provide weekly updates to customers on loan approval status-Assist with peer to peer training and new hire on boarding-Organize filing system to track incoming/outgoing correspondence

Charlotte, Nc, Us

-Provide default servicing customer services for the incoming queue-Resolve customer escalations -Provide OJT for onboarding associates-Provide modification assistance for eligible customers

Robins Afb, Ga, Us

-Manage filing and record management system-Provide help desk support for the Wing Staff-Manage payroll and timekeeping for weekend duty-Process Orders for support group

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Operations Management

Diploma