Devin Tate, Mba Email and Phone Number
Devin Tate, Mba work email
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Devin Tate, Mba personal email
With over four years of experience in the banking industry, I am a results-oriented and detail-oriented leader who drives operational functionality and team cohesiveness. As an Assistant Vice President and Financial Center Manager at Bank of America, I manage financial centers to support client-facing traffic, operational procedures, risk protocols, and day-to-day administration.I also assist Relationship Bankers with identifying solutions for clients to improve their financial relationship with the organization, and communicate effectively with staff and clients to improve engagement and uncover opportunities to strengthen relationships. Additionally, I have a Master of Business Administration degree and a certification in Knowledge Operations from the United States Air Force, which demonstrate my analytical skills, reporting and analysis expertise, and project management abilities. My mission is to provide leadership and consulting for critical tasks established to mitigate risk, and to provide daily coaching through the use of reporting tools to drive financial center performance.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 232061
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Assistant Vice President; Financial Center ManagerBank Of AmericaFairfax, Va, Us
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Director Of Fiscal Learning & EngagementGeorge Mason University Mar 2024 - PresentFairfax, Virginia , Us -
Assistant Vice President; Financial Center ManagerBank Of America Jun 2021 - Mar 2024Charlotte, Nc, Us-Manage financial centers to support client-facing traffic, operational procedures, risk protocols and day to day administration -Assist Relationship Bankers with identifying solutions for clients to improve financial relationship with the organization-Communicate effectively with staff and clients to improve engagement and uncover opportunities to strengthen relationships-Efficiently manage time and capacity to ensure proper coverage of financial centers and present an optimal staffing model to manage daily traffic-Provide leadership and consulting for critical tasks established to mitigate risk-Provide daily coaching through the use of reporting tools to drive financial center success and foster a culture of accountability
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Assistant Vice President; Senior Operations ManagerBank Of America Aug 2020 - Jun 2021Charlotte, Nc, Us-Oversees a unit/section of the company Bankruptcy internal operations activities-Manages associates in day to day functions resolving problems and executing transactions within specific operations units-Motivates, coaches, develops associates to achieve optimal performance results.-Performs managerial functions, leads project work, and utilizes independent judgment
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Senior Operations ManagerBank Of America Jun 2018 - Aug 2020Charlotte, Nc, Us-Responsible for the end-to-end relationship with a line of business supported by Centralized Procedures and Correspondence. -Increase Customer/Client understanding of department strategy and value. -Builds two way dialogue with supported lines of business at senior leadership levels through the facilitation of participation in key strategic routines-Enable Operational Efficiency-Serves as an integration/escalation point for operational and performance issues-Provides strategic leadership and consulting for critical programs initiatives-Advocates for delivery features that achieve goals of both business and customer need for the product-Serves as Product Owner for incoming initiatives and projects for Customer Procedures & Correspondance
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Cons Prod Strategy AnalystBank Of America Aug 2016 - Jun 2018Charlotte, Nc, Us-Manage and resolve loan impediments-Build and manage processes for foreclosure rules system-Work with technology partners and agile to escalate and remediate issues with Foreclosure stiles System -Research loan level activity and reporting to mitigate risk -Host meetings with various lines of business on non workable categories and inventory-Host meetings with various lines of business on loans out of SLA-Manage and submit procedural updates-Review reporting and metrics to create control reports to mitigate risk-Develop and present to risk, legal and compliance on various updates to foreclosure processes-Serve as lead managing escalations and task delegation for the foreclosure rule system-Perform UAT testing and business validation on various scenarios for monthly technology releases
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Senior Operations ConsultantBank Of America Jun 2015 - Aug 2016Charlotte, Nc, Us-Manage team of consultants-Strategize with upper management on inventory and monthly goal setting-Develop forecasting goals and manage daily production flow to meet set expectations-Manage workforce management for department and daily staff allowance-Provide SLA reporting and track production for specified investors-Work with different departments to determine cause of held inventory and remediation tactics-Identify reporting procedural gaps and facilitate process improvement strategies -Identify gaps with process and strategizing in an effort to bring forth a resolution to low referral rates-Maintain business SharePoints and database maintenance-Work with HLBPM tool to facilitate loan assignments and manage production environment-Product Owner for process only agile initiative -Facilitate remediation efforts for Go/NoGo impediments
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Mortgage Servicing Unit Manager IBank Of America May 2012 - Apr 2015Charlotte, Nc, Us-Manage up to 5 teams (up to 60 associates) of foreclosure review managers and reps-Drive production, quality and mitigate risk on reviewed loan inventory-Strategize with peers and leadership to meet production and forecasting goals-Provide daily coaching and feedback to managers to drive for better, consistent results-Conducting loan level audits and account auditing to ensure compliance; compiling team and department performance related reports for goal targeting-Facilitate training for underperforming associates to improve quality-Adaptability to managing multiple tasks/projects within deadline and budget constraints -Identify gaps with process and strategizing in an effort to bring forth a resolution to low referral rates-Facilitated and performed training for process improvement -Work with multiple departments/vendors to improve quality, alleviate held loan inventory
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Mortgage Servicing Team ManagerBank Of America Oct 2010 - May 2012Charlotte, Nc, Us-Trained associates on the Loss Mitigation Review process, ensured positive and productive implementation into the new process/Managed call center collection teams for night and midshift-Enhanced training material to mitigate loan reject s in critical areas-Led the loss mitigation review associate recognition program for the site-Facilitated live meetings with offshore teams to calibrate quality and associate performance-Provided coaching and feedback to associates to improve production and quality metrics-Identify process gaps within policy and procedure and escalate for solutions
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Mortgage Servicing Specialist IiBank Of America Jan 2010 - Oct 2010Charlotte, Nc, Us-Work inventory of 2nd lien loan modifications-Provide weekly updates to customers on loan approval status-Assist with peer to peer training and new hire on boarding-Organize filing system to track incoming/outgoing correspondence
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Collector IBank Of America Aug 2009 - Jan 2010Charlotte, Nc, Us-Provide default servicing customer services for the incoming queue-Resolve customer escalations -Provide OJT for onboarding associates-Provide modification assistance for eligible customers
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Knowledge Operations (3D0X1)Us Air Force Reserve Oct 2008 - Sep 2014Robins Afb, Ga, Us-Manage filing and record management system-Provide help desk support for the Wing Staff-Manage payroll and timekeeping for weekend duty-Process Orders for support group
Devin Tate, Mba Skills
Devin Tate, Mba Education Details
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American Intercontinental UniversityGeneral -
American Intercontinental UniversityOperations Management
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Hebron High SchoolDiploma
Frequently Asked Questions about Devin Tate, Mba
What company does Devin Tate, Mba work for?
Devin Tate, Mba works for Bank Of America
What is Devin Tate, Mba's role at the current company?
Devin Tate, Mba's current role is Assistant Vice President; Financial Center Manager.
What is Devin Tate, Mba's email address?
Devin Tate, Mba's email address is de****@****ica.com
What schools did Devin Tate, Mba attend?
Devin Tate, Mba attended American Intercontinental University, American Intercontinental University, Hebron High School.
What are some of Devin Tate, Mba's interests?
Devin Tate, Mba has interest in Children.
What skills is Devin Tate, Mba known for?
Devin Tate, Mba has skills like Loans, Banking, Leadership, Mortgage Servicing, Risk Management, Training, Management, Loss Mitigation, Mortgage Lending, Process Improvement, Mortgage Banking, Credit Risk.
Who are Devin Tate, Mba's colleagues?
Devin Tate, Mba's colleagues are Myrna Olson, Diana Guzzo, Anthony Carrasco, Scott Fore, Trent Widrick, Ari Frazier, Nick Greenwood.
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