Timothy (Devin) Truax Email & Phone Number

Lake Forest, Illinois, United States

Gurnee, Illinois, United States

As an Advanced Repair Agent for Geek Squad, I was responsible for diagnosing, troubleshooting, and repairing software and hardware issues in various electronic devices. I provided technical support to customers and ensured that their devices were functioning at optimally. During my tenure, I successfully resolved numerous issues, such as malware infections, hardware failures, and network problems. I provided clear and concise explanations of the issues and recommendations for future maintenance and optimization. Additionally, I collaborated with team members to share best practices and improve overall service delivery.

Gurnee, Illinois, United States

Responsibilities included assisting customers in finding the right products, answering their questions, and closing sales. I gained valuable experience in effectively communicating and understanding customer needs, which allowed me to recommend the products and services. I also developed a strong knowledge of products and understanding of Best Buy's offerings, which helped me to provide accurate and helpful information to customers. During my time as a Sales Associate, I was also responsible for maintaining a clean and organized store environment, restocking merchandise, and processing transactions.

Great Lakes, Illinois, United States

Responsible for overseeing daily operations and ensuring a high level of customer satisfaction. I worked closely with the department manager to maintain inventory, manage staff schedules, and ensure that operations went smoothly. A large part of my experience was customer service, resolving any issues and ensuring product availability. I also trained and coached staff to provide exceptional customer service and maintain a clean and organized environment.

Bachelor'S Degree, Computer Science

Associate'S Degree, General Studies