Devin Tyler Email & Phone Number

Dallas-Fort Worth Metroplex

• Build relationships and develop a rapport with customers
• Determine the most effective and efficient sequence of activities to make timely contact with all relevant parties
• Investigate insurance policy coverage and determine the extent of Progressive's liability
• Conduct interviews to gather any and all pertinent information related to each claim and document findings accordingly
• Resolve total losses including the execution of all necessary paperwork and payments where applicable
• Recognize subrogation opportunities

Dallas-Fort Worth Metroplex

• Liaison between customers, brokers, and carriers
• Sourced and quoted freight options in addition to booking and building loads and accounts
• Tracked shipments to confirm commodities were successfully delivered
• Ensured all correspondences were answered promptly and proficiently
• Maintained proactive and organized skills to minimize work-flow disruptions
• Built and maintained customer relationships and rapport

Dallas-Fort Worth Metroplex

• Operated truck in a safe manner in compliance with all local, state, and federal regulations and company policies
• Performed vehicle safety checks; pre-trip and post-trip inspections ensured safe operating conditions
• Provided waste or recycling removal services to customers on assigned route(s) and hauled to disposal site
• Maintained and updated route sheets
• Cleaned waste from the packer blade and truck body
• Ensured professional and friendly interactions with customers

St. Louis County, Missouri, United States

• Managed call center floor
• Processed orders for home services for new and existing AT&T customers
• Assisted customers with requests or inquiries regarding services, products and pricing and billing
• Demonstrated a high degree of proficiency in using AT&T and Realtime Results applications
• Provided excellent customer service at all times while assisting customers with their orders
• Assisted in training of new employees to ensure quality service on all orders and phone calls

St Louis, Missouri, United States

• Assistant to both a Chiropractor and Neurologist
• General clerical and office duties
• Handled appointments and scheduling
• Answered any billing inquiries, questions or concerns
• Conducted pre-certification for testing and insurance
• Processed monthly, quarterly, and yearly expense reports