Devin Vuong Email & Phone Number

Huntington Beach, CA, US

Huntington Beach, California, United States

Whittier, California, United States

• Analyzed and processed customer inquiries to fit protocols and prevented data loss.
• Reported new forms of threats to upper management to implement changes towards future policies.
• Documented faults while maintaining the organization of customer information to reiterate stories or situations.
• Logged correct procedures for incident response using exceptional communication skills.

• Cold called businesses for new partnerships.
• Effectively negotiated and resolved customer complaints.
• Consistently met sales target of $10,000 in sales per month.
• Consolidated comprehensive research on future partners or current competitors

West Covina, California

• Confidently demonstrated sales ability and strong interpersonal skills with a persuasive, positive, and confident approach.
• Scheduled appointments for sales representatives and brokers to meet with prospective customers.
• Consistently achieved sales goals of 30,000 to 70,000 within 3 months.
• Frequently followed up with customers via telephone and email.

United States

• Thoroughly learned the company’s product offerings and contributed to an increase in monthly credit accounts.
• Exceeded monthly sales quotas for reward memberships, insurance plans, and credit cards.
• Performed daily department tasks including inventory control, processing transactions, stocking, and merchandising.
• Trained new employees on basic customer service techniques and procedures.

Certification Of Completion, Cybersecurity

Full-time immersive cybersecurity program designed to train in advanced red team/blue team skills and use of security tools.

Bachelor Of Science - Bs, Banking, Corporate, Finance, And Securities Law