Vice President Marketing
In this role, I oversee all earned, owned, and paid marketing. Responsibilities include: • Develop and manage the annual strategic marketing plan. • Lead Credit Card product marketing and strategy for the OpenSky Credit Card product portfolio.• Oversee Capital Bank Home Loans mortgage advertising, lead generation and marketing strategy.• Manage the marketing budget for all digital marketing.• Oversee creation, deployment and management of all digital marketing including paid search (SEM), display, social (Facebook, Instagram and TikTok), email (CRM), connected TV and streaming marketing campaigns. • Drive customer acquisition and lead generation through digital marketing to achieve growth plan while maintaining ROI targets• Analyze marketing campaign KPIs and performance data and developing insights to optimize and improve campaign performance• Manage CRM including automated/triggered campaigns (Salesforce Marketing Cloud Journeys) and transactional communications.• Analyze web traffic metrics and managing efforts to increase web traffic including search engine optimization (SEO)• Direct and review the marketing calendar and the test and learn schedule • Oversee content creation for social media sites including Instagram, Facebook, Twitter, YouTube, and LinkedIn.• Lead the messaging, positioning, content creation, solutions marketing, and delivery of marketing experiences to engage the target customer base. • Create, manage and optimize the lead funnel for both the mortgage and credit card businesses.• Work cross-functionally with the compliance team to ensure marketing programs are in line with all credit and lending rules and regulations• Manage, train, and develop internal marketing team.