Devin Warren Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

• Gathers and analyzes customer calls and various computer data to determine location and cause of power outages

• Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations

• Schedules and manages other non-emergency customer requested work in a timely and cost effective manner to ensure superior customer service

• Provides accurate and timely information to customers, and first line resolution to customer complaints

• Accurately reports power outages to customers' accounts

• Accurately manages estimated power restoration times to customers

• Work in the Dominion Energy ROC (Regional Operations Center)

• Proficient in programs such as ARCOS, MIMS, NMS, ARM Scheduler, TRSI, 811, Customer Core & 3270

Chester, Virginia, United States

**** Contractor under 🟦VDOT🟧 ****
•Monitor advanced traffic management systems and dispatched appropriate resources to detected and/or reported incidents as needed in the Emergency Traffic Operations Center.

•Provided interface during critical and non-critical emergency events from report to resolution. In addition, provided constant information updates wherever applicable in an effort to ensure situations, events, and incidents are resolved in an appropriate manner.

•Coordinate response actions with field elements and other state and local agencies.

•Ensure that all forms of communication (email, phone conversation etc) are all done in a courteous and professional manner; serving as an emergency information communications system for state and local entities

•Demonstrate and provided solutions relative to increasing customer service in a timely manner.

•Develope reports independently for management using database software applications.

•Communicate and consult incoming calls regarding state police or stakeholders inquiries regarding incidents, traffic or weather information.

Chester, Virginia

**** Contractor under 🟦VDOT🟧 ****
•Monitor advanced traffic management systems and dispatched appropriate resources to detected and/or reported incidents as needed in the Emergency Traffic Operations Center.

•Provided interface during critical and non-critical emergency events from report to resolution. In addition, provided constant information updates wherever applicable in an effort to ensure situations, events, and incidents are resolved in an appropriate manner.

•Coordinate response actions with field elements and other state and local agencies.

•Ensure that all forms of communication (email, phone conversation etc) are all done in a courteous and professional manner; serving as an emergency information communications system for state and local entities

•Demonstrate and provided solutions relative to increasing customer service in a timely manner.

•Develope reports independently for management using database software applications.

•Communicate and consult incoming calls regarding state police or stakeholders inquiries regarding incidents, traffic or weather information.

Chester, Virginia, United States

• Tasked with keeping work stations fully stocked for the Stowers. Stack 9 yellow totes filled with items in stacks of 3 that come into work area on conveyer belt onto a U-shaped cart. Repeat this process over & over during the duration of shift.

Chester, Virginia, United States

• Refers to one whose profession is to take orders and deliver required items to customers and other Amazon departments
• Pull the warehouse item and/or merchandise from shelves based on the number, size, color, quantity, and/or quality requirements

Chester, Virginia, United States

• Responsible for scanning products by applying a handheld scanner and placing them in various bar-coded shelf locations so that the products can be ordered by customers
• Entails visually inspecting each item or product for damage before placing them in their various shelf locations, as well as making sure that all items are accurate
• Ensure that display cases, shelves, and aisles are kept clean and well-maintained with constant cleaning practices

Bachelor'S Of Arts (B.A.), Business Administration And Management, General

High School Diploma