Devin Whalen, Mba Email & Phone Number

Ballston Spa, Ny, Us

The Director of Operational Effectiveness reports to the COO and is responsible for leading and implementing strategies to enhance organizational efficiency and effectiveness. This role involves analyzing inter-departmental processes, identifying areas for improvement, and developing initiatives to optimize performance for our Home Office team, with the goal of providing a top-tier and cost-effective support team for our Practices. The Director will work closely with senior leadership to drive change, streamline workflows, and ensure alignment with the organization's strategic goals.

As the Director of Facilities and Regulatory Compliance, I have successfully managed and overseen multiple construction projects across the country, ensuring both operational excellence and regulatory compliance. My expertise includes developing comprehensive project plans, coordinating with architects, engineers, and contractors, and conducting thorough site evaluations with local practice leadership to identify and address potential challenges. I am adept at navigating local, state, and federal regulations, securing necessary permits, and conducting compliance audits.I have a proven track record of preparing accurate project plans, monitoring expenses, and implementing cost-saving measures for the organization. Additionally, I have served as the primary communication point for stakeholders, ensuring clear and consistent updates on project status, milestones, and issues. My ability to prepare and present detailed information to a wide range of stakeholders - be that attorneys, contractors, Doctors, or support staff - keeps all individuals informed and engaged.

Enthusiastically lead Seller’s and their team through acquisition planning while providing the necessary education about Encore’s resources and support. Manage timely and accurate completion of all acquisition deliverables, including due diligence, legal documentation, onboarding, and regulatory requirements.

Latham, Ny

Responsible for planning and execution of quality management tracking for investment account openings. Enhanced existing reporting measures, ensuring accuracy of reporting data to better define and fulfill internal stakeholder expectations. Maintained strong relationships with account management teams to improve client experience and collaborate across teams to meet and exceed client expectations. Performed qualitative and quantitative analyses for weekly performance reports to management. Developed procedures and training materials for Operations team to expand upon and enhance the training of new employees, increasing the ability for our team to interchange tasks for improved operational efficiency. Performed critical user acceptance testing, communicating testing failures and inconsistencies to Technology. Received formalized training through both in person training and distance professional development tools in the areas of Change Management, Business Process Management, MS Visio, and Project Management Proficient in Microsoft Office suite package including Excel, Access, Word, PowerPoint, Visio, and Project

Albany, Ny

Organized and constructed work product for TeachNY grant provided through Race to the Top including the development of matrices for policy proposals. Analyzed and evaluated policy documents and recommendations in a campus, system, state and national context. Executed data analytic projects; researched, compiled and analyzed system and campus data from multiple sources, open and internal. Organized accounting and budget records for processing and quarterly reporting. Executed high quality in-depth research and comparative studies on TeachNY priorities. Developed and organized communication to campus, System Administration, and external state and national project stakeholdersResponsible for collecting, tracking, and maintaining information within organizational databases. Provided support in the execution of various research projects for efforts system-wide and in producing elements related to the Strategic Plan. Assisted in scheduling, coordination, and preparation of meetings and events utilizing Cisco’s WebEx. Managed posting of daily news clips relating to the Power of SUNY and the Strategic Plan to suny.edu using Terminal Four Site Manager. Frequently utilized the Microsoft Office suite package.

Was responsible for internal communications, facilitation of meetings, and handling of personnel matters.

Collaboratively developed media campaigns and managed social media outreach for the organization. Managed organization of ‘SUNY Speaks Up!’ to push legislative agenda of State University students through personal meetings with New York State Assembly members.

Orlando, Florida

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor'S Degree, Psychology And Business

Associate Of Science (A.S.), Business Administration