Account Manager
Current• Highly-motivated, highly-effective leader with over 15 years of experience across the technology industry • Highly skilled at Partner management within and across accounts, including: strategic planning, negotiation, conflict resolution, solution delivery, crisis management, and ultimately client-satisfaction • Measurably increased customer communication and satisfaction. Also coached and motivated three programs in four data centers. Received unsolicited customer purchases and recognition. • Identified services value for stakeholders and facilitated 20% increase in service offerings and sales.