-Responding to customer chats and answering their questions regarding products.-Managing product catalogs on marketplaces and websites. (Shopee, Tokopedia, Tiktok, Zalora, BliBli)-Confirming and handling complaints about products from customers.-Handling product returns.-Printing receipts.-Working with E-commerce point of contact (PIC) on all aspects of the online shop including campaigns, sales, and marketing.-Regularly checking catalogs.-Improving catalog appearance, as well as collaborating with the warehouse team to address stock issues.-Uploading and creating product descriptions, as well as monitoring product stock in the online store.

-Assist in selling products to online customers via Whatsapp, Shopee & Tokopedia or offline customers-Deciding which products to offer customers to online, build a good relationship with new or old online customers via Social Media as well as in offline stores.-Learn about the products to sell on the Marketplace (Product knowledge)-Administering products to market places such as Whatsapp Catalog, Shopee & Tokopedia

-Input data according to the travel letter from the warehouse-Enter purchase data into the Accurate Online system. Recap all purchase data from suppliers-Recapture all customer bills and also shipping services every month

-Full responsibility for checking incoming, borrowed and lost books -Entering book data into the judicial commission library web application system -Doing documentation on events that take place during exhibition activities

-Checking goods that will be or have been processed Take care of basic administration related to goods-Update data on the system-Communicating with vendors regarding goods-Informing customers about goods that have been processed