Hello, I’m Devin, and I have a passion VoIP consulting, telephony solutions, staff leadership, optimized architectural implementation, and technical strategy.I am an accomplished Senior Voice Engineer possessing superb problem solving, performance analysis, and cross-functional collaboration abilities that compliment a robust technical toolset including experience with Tier III and Tier IV support, network infrastructure design and maintenance, remote administration, upgrade implementation, and collaborative troubleshooting. As an innovative problem solver, I have an advanced understanding of the technical needs of large businesses on a global and national scale. Business leaders know an engineer who is a proactive, proficient multi-tasker and problem solver possessing a keen ability to deliver solutions-oriented projects that exceed expectations and beat deadlines is a crucial element in the success or failure of any 21st century organization. My resume speaks for itself in this regard and details my exceptional professional legacy.In addition to these business resources I would bring to your team, I have also achieved many successes in previous roles that demonstrate the work I am capable of, including:• Implementing best practices and optimizing network monitoring to prevent system outages.• Acting as organizational SME for voice core technology within an environment of 52 clusters nationwide.• Saving $500k annually through the elimination of obsolete data and voice services.I am seeking opportunities that engage my wealth of experience and skill and can challenge me in seeking new ways to grow customer bases through sleekly designed and elegantly implemented technical solutions.
Listed skills include Cisco Call Manager, Cisco Technologies, Voip, Ccna, and 41 others.