General Manager
CurrentMy responsibilities include: • Identifying and delegating responsibilities to staff to ensure objectives are met and excellent service is persistently achieved• Effectively manage the restaurant in the absence of the Restaurant Manager• Manage operations with passion, integrity, and knowledge•Developing plans and implementing new ideas to increase productivity within the company• Consistently review operations and staff to identify any problems, concerns, and opportunities… Show more My responsibilities include: • Identifying and delegating responsibilities to staff to ensure objectives are met and excellent service is persistently achieved• Effectively manage the restaurant in the absence of the Restaurant Manager• Manage operations with passion, integrity, and knowledge•Developing plans and implementing new ideas to increase productivity within the company• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement•Creating a positive guest experience by delivering a high level of service,• Manage the restaurant to meet or exceed standards in service, food quality, safety, and cleanliness• Solicit guest feedback to understand the needs and wants of customers• Train and coach staff on guest services principles and practices• Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security• Assist in new menu implementation• Develop and implement creative solutions to areas of improvement• Assist in any areas of the restaurant when staffing constraints require• Identify and address employee’s weaknesses and retrain as necessary while maintaining a positive setting. Show less
