Devin Singer Email & Phone Number

Los Angeles, California, United States

New York City, NY, US

New York City, NY, US

- Enabled business growth through the creation of processes and efficiency for new client onboarding and ongoing client management- Managed stakeholder relationships & pitch strategy for partnership programs, like the 100 Billion Meals program with Tony Robbins and the World Food Program, resulting in 2X successful pitches, in 1 month- Managed project.

San Francisco, California, US

- Supported the Product & Engineering teams with the creation, implementation, and training of a robust software development lifecycle process during a major grow- Worked with the Customer Support team to optimize processes for efficiency and embed stronger process to their weekly meetings, support flows, and where automation is possible within JIRA or.

New York, NY, US

- Responsible for driving operational excellence across the Product Management organization in close collaboration with Engineering, Design, and Data in the larger Technology org- Responsible for streamlining roadmapping processes and conducting share outs with stakeholders, driving the subsequent process for intake from the business and Quarterly Business.

- Responsible for creating and maintaining business partnerships in the community, event sponsorship, and staying up to date with innovation and trends in the restaurant space - Implemented new technology and processes to make take out and delivery more efficient, consistent, and 2X profitable- Audited, updated, and rolled out updated training procedures.

New York, NY, US

- Developed and managed the company's first ever global Change Management program - Launched and trained the company on Medallia and the measurement of NPS and eNPS, creating new processes and behaviors for all customer facing employees and people managers, in under 6 months- Owned quarterly reviews of NPS data reporting for 6 global groups of leadership.

New York, NY, US

- Owned and supported 7-10+ global and local projects and initiatives at any given time (Over 100 in 2020)- Worked with Product and Engineering teams to develop, launch, and train 4,000 employees on 3 new Technology products that revolutionized customer experience at key touch points in the customer journey- Worked with Marketing, Operations, Technology.

New York, NY, US

- Collaborated on global training curriculum with the goal of standardizing the customer experience through key hospitality touch points (move-in and onboarding)- Developed and delivered training content to all customer facing employees (Community, Operations, and Member Support) on Giving and Receiving Feedback, Handling Escalations, and.

New York, NY, US

- Managed 3 multi-million dollar locations, managed P&L's, drove Sales, Operations, and Hospitality projects and initiatives- Managed teams ranging in size from 3-12 individuals- Developed and delivered Hospitality focused training content to West Coast employees

- Recorded:30 spot for Spotify radio.- Was able to command script, take in feedback and exemplify the voice, cadence and attitude required for the ad.- Kept on file for future VO jobs.I can be found at: http://voice123.com/devinsinger

Managed employee time, radio distribution, and assisted in heavy equipment allocation. Available to assist with time sensitive issues and problem-solving before, during and after the festival. Was liason for all communication between vendors, departments, and head of operations for the festival.

San Francisco, California, US

- Created global policies and procedures as it pertains to the Contractor workforce (50% of total employees), to support the business in scaling- Managed multiple cross functional projects with the goal of standardizing the contract employee experience- Managed JIRA queue and worked with all departments regarding agency workers, consultants, and.

Lafayette, CA, US

Los Angeles, California, US

Managed the Production office for the starting line of the marathon for the overnight crew and early morning crew. I coordinated meals, managed radios, allocated supplies and heavy equipment, logged petty cash and assisted for on site work injury intake.

New York, NY, US

- Managed the sales, RFP review, event coordination and on-site event teams for 20+ events/week, in order to deliver on customer needs while maximizing profit- Supported clients with space, flow, menu, run of show of their events, as well as negotiation of price, follow up and feedback collection- Created and managed existing and prospect account.

New York, NY, US

I work events, represent the brand, sell the wine, network with people and get new customers loving the product, I am knowledgable, approachable, and organized.

New York, US

I have built report with 24Seven and enjoy being staffed for events in tech, entertainment, music, fashion, food and beverage. I am typically a team lead/manager for events. I oversee a marketing team at events like Intel Developers Forum, Giants games at AT&T Park, and on smaller level events for brands spanning many fields. What they all have in common.

I started with a tiny Catering company as their 3rd server and have watched the company take San Francisco by storm. Under the guidance of their management and ownership I have grown with the company as a Server, Bartender, Server Captain, and Floor Manager.I have been trusted with whimsical fun events as well as high-profile and big name clients. I have.

I was essentially a tour guide. I made sure the participants got from place to place, I maintained relationships with all the night club managers, door people and bar tenders. It was my job to have fun and make sure everyone else on the tour has fun too. It was my job to network and be outgoing.

Bachelor'S Degree, Communication And Media Studies

General Studies

Mass Communication/Media Studies