Devin G. Email & Phone Number

Philadelphia, Pa, Us

Newtown Square, Pennsylvania, United States

Greater Philadelphia Area

• Responsible for driving successful customer adoption of S/4HANA Cloud solution.• Grew S/4HANA Cloud ecosystem by taking on a multitude of roles including, Supply chain / Manufacturing lead for SAP primed implementations, project guardian for partner lead endeavors, and liaison to SAP product management• Developed and led new initiatives to promote continuous consumption of S/4HC innovations by our customers.• Guided partner lead implementations acting as a Product Expert, collaborating with Customer Engagement Executives, Customer Success Managers, and Mission Critical Center colleagues to resolve escalations, and deliver project guidance. Interfaced with customer executives as well as SAP DBS leadership.• Conducted customer workshops, configuration and master data load, and Continuous Adoption Services as an implementation consultant.• Supported product management by assessing validity of customer requests and providing recommendations to internal and external stakeholders.• Supported fastest S/4HANA Cloud implementation project go-live to date.• Developed award winning chatbot to support S/4HANA cloud user community using SAP Conversational AI.• Certified for S/4HANA Cloud Manufacturing knowledgeable in production planning, quality management, maintenance planning, materials management, masterdata management.

Newtown Square Pa / Walldorf De

• Supported the global rollout of the Customer First program across DBS.• Collaborated with DBS role owners to embed Customer First deliverables within all service and support engagements to be used as a common line of communication between support levels.• Established processes and platform for data collection and analysis to be shared across service and support levels.

Greater Philadelphia Area

• Worked on transitioning ECC Best Practices for Chemicals framework to SAP S/4 HANA Enterprise Management release.• Developed ‘Best Run Chemical Company’ framework for mid-market chemical companies by analyzing financial data and overlaying solution portfolios. Framework used for numerous roadmap development workshops with leading chemical customers. • Presented to Chemical Industry CIO’s and executives at SAP sponsored industry events and meetings. • Researched thought leadership on latest digital transformation trends in the chemicals industry. Research was used to develop customer-facing presentations and publish SAP chemicals industry point of view document.

Danbury Ct

• Designed and produced several custom components and artificial tissues for use in medical research and training • Developed process for in house silicone mold production for use in medical simulation • Implemented and lead 3D design, imaging, and printing efforts • Assisted in data analysis of simulation results and equipment performance to determine target areas for improvement

Bachelor Of Science (Bs), Chemical Engineering

Activities and Societies: Villanova Leadership Learning Program, University of New South Wales Study Abroad Program, Villanova University.

Chemical Engineering, Semester Exchange