Devin Cramer Email & Phone Number

Altamonte Springs, Fl, Us

Sandusky, Ohio, United States

Sandusky, Ohio, United States

Sandusky, Ohio

-Lead and mentored a team of 40 associates to provide industry-leading guest service to over 10,000 guests on a daily basis.-Started-up and oversaw a new location to provide a one-stop experience for problem solving and online purchase redemptions such as All Day Dining, Fast Lane wristbands, and Souvenir Bottles.-Created and maintained an Operations Guide as training material for future supervisors of the Redemption Center to ensure continued success of the location.-Successfully navigated the operation of an Amusement Park in regards to health and saftey amid the COVID-19 Pandemic.-Recieved Cedar Point's coveted Cornerstone Award for Courtesy and Service towards guests throughout the season.

Toledo, Ohio Area

-Managed a team of 6 employees to ensure an efficent shift.-Assisted with new employee training according to Siren's Eye guidelines.-Followed both Starbucks and Aramark's operational policies and procedures regarding cash handling, safety and secuity of the store, and that of fellow employees.-Maintained a clean work environment by following Starbucks's daily and nightly cleaning procedures.-Provided quality beverages to every guest and ensure every one is made to standard.

Toledo, Ohio Area

-Managed a team of 30 cast members to run a smooth shift.-Ensured the safety of my guests and cast members by following company standards.-Lead and train cast members to ensure their success within the company and beyond.-Verified cash operations through company standards to maintain $5,000 to $13,000 in revenue daily.-Maintained and exceed company labor expectations.-Showed initiative through 3 promotions throughout my time with the company from a base cast member to now an assistant manager.

Lake Buena Vista, Florida

-Demonstrated the four keys of success being Safety, Courtesy, Show, and Efficiency. Operated multiple thrill attractions, such as Test Track, and Mission: Space. Ensured every guest has a magical experience during their visit through communicating their needs to others.-Attended Disney's Engineering Professional Development Classes which taught what the steps were to become a professional engineer with the Disney mindset to make magic come to life.

Sandusky, Ohio

-Strengthened the Ride Operations Team by using cornerstones such as Safety, Courtesy, Cleanliness and Integrity.-Operated multiple rides and attractions ranging from high thrill roller coasters to smaller kids rides.-Ensured the safety of hundreds of guests and fellow employees every day by following all company procedures and checklists.-Utilized important skills such as problem solving, time management, planning, and organizational skills.