Devin Dedeaux Email & Phone Number

Euless, Tx, Us

Plano, Texas, United States

Plano, Texas, United States

• Lead & coordinate client status calls, presentations• Assist in drafting & presenting media strategy decks and post campaign analyses• Monitor digital display, audio, and paid social campaigns, making optimizations where possible• Assist with formulation, setup, and execution of omnichannel digital campaigns• Manage intake of client creative for campaign setup, trafficking necessary creative in DCM.

Hurst, Texas, United States

-Using SOCi, handled the day-to-day strategy and execution for multiple franchise locations on social media platforms like Facebook, Instagram and Twitter-Managed national Facebook account that has 100K+ followers -Executed social media strategy for company marketing campaigns-Created 3 monthly content calendars for company social media accounts-Monitored online presence of company's brand and engaged with followers, strengthening customer relationships across all platforms- Handled customer email inquiries using Microsoft Outlook, Microsoft Excel and Sharepoint-Used company customer relationship management system to locate customer information and escalate to proper personnel-Answered customer inquiries using Facebook Business Suite-Collaborated with the design team to create assets for social media

Colleyville, Texas, United States

Dallas, Texas

• Maintained BBB|NCTX media log, that includes media story audience stats and ad value from Critical Mention and TVEyes media monitoring services• Using Adobe InDesign, conceptualized and created BBB|NCTX 2018 and 2019 Annual Report• Wrote 3 press releases on DFW based companies who received an F rating from BBB• Completed a media interview with KTVT-CBS 11 on the Top 10 Scams in DFW for 2019• Prepared social media copy and coordinated posts for company Twitter, Facebook, and Instagram accounts using Later.com andTwitter Ads composer• Created radio scripts for BBB co-branded radio commercials that aired on KRLD radio• Using Adobe Premiere and Animoto.com, I created promo videos for BBB’s “We are Neighbors” campaign

Dallas, Texas

Irving, Texas

• Process customer orders in a courteous, efficient and timely manner• Accurately document customer account records based on actions taken• Effectively address customer questions, complaints and concern• Facilitate customer issue escalations to local management/support as required

Dallas, Texas

Grapevine, Texas

Gulfport, Mississippi

• Edited and uploaded video for the nightly news broadcast using Adobe Premiere• Acted as floor director which involves cueing talent on time and ensuring show floor is clean and quiet• Edited photos and placed them into show graphics using Adobe Photoshop• Occasionally, produced a kicker for the nightly 9pm show which involves editing video, writing a bump, creating lower thirdgraphics and inserting scripts into ENPS

• Worked in a fast-paced environment, checking out dozens of customers quickly while ensuring accuracy of items scanned 2018-20182017 - 2017 • Supervised and trained 3 new cashier associates• Effectively utilized company specific point-of-sale system and kept cash drawer neat always• Handled returns and purchases with cash, credit cards and gift cards averaging $25

Gulfport, Mississippi

Starkville, Mississippi

• Took data from the Mississippi Women’s Foundation research project “EMPOWR” and produced a report and created a unique design for public consumption• Posted daily to all SSRC social media accounts, publicizing various SSRC projects• Produced press releases for research fellows at the SSRC on future regulation of e-cigarettes• Wrote 2 feature stories on SSRC staff and designed 3 holiday themed graphics for SSRC social media accounts

Gulfport, Ms