I volunteer my spare time to this charity as a legal assistant. This helps me utilise my skills and develop new skills.

Presently, I am working as Customer Service Assistant where I am actively engaged in bridging communication gap between customers as well as organization and creating improved service experience. I actively coordinate with clients and ensure swift resolution of queries and complaints while retaining high service standards. I also build and sustain professional relationships with all customers by meeting all service needs and upholding all quality standards. I methodically process product returns, exchanges, and refunds as per company organisational policies. I methodically contribute to team effort and accomplish all sales targets. I also ensure utmost client satisfaction by catering to unique requirements of each customer. I am involved in guiding team of skilled customer service professionals, ensuring availability of optimum staffing levels, and resolving operational challenges.Below are a few of your notable contributions:• Received recognition from for consistently delivering excellent customer service.• Achieved multiple, rapid promotions throughout tenure due to exceptional performance results.