• Managing 5 Quality assurance (automation and manual) teams directly for the client• Build, manage, mentor, and inspire the high-performance QA teams.• Managing multiple QA projects and teams for the technology department, simultaneously with a focus and delivering highest quality product without jeopardizing product delivery schedules.• Managing schedules, infrastructure, test setups, test execution and presentation of results to Product and project management teams.• Collaborate closely with development teams to deliver software releases with an ever-increasing level of quality.• Work closely with Product Management, Development, Support, Sales and Services teams to prioritize assignments and manage risks/issues to ensure successful delivery with high quality.• Running each project through gap analysis and improving the QA process in Agile environment.• Providing strategic business intelligence and operational reporting solutions.• Conduct Monthly Operational Excellence Review with key Stakeholders (Global release services, Audit, Risk, production blockers, roll backs and others as necessary).• Drive project delivery excellence within the business segment through established Enterprise Architecture standards for News Editorial.• Managing service deliveries, velocity reports, WSR, and SIPs.• Regular process improvement, upskilling and streamline.• Align Newsroom QA team for cloud migrations. • Aligning automation frameworks and increase coverages as pe the target dates.• Planning for new improvements, keeping in mind that AI integrations can be accommodated in the later stages.• Introduce AI open tools to the team and make sure they familiarize themselves with it.• Systematically and proactively manage Tech Mahindra and account relationship.• Ensuring the budgets for small and midsized projects are kept under control.• Ensuring the team is upskilled to move round different sectors to regularize the ramped-up work.

• Managed QA Automation and manual testing team• Design and execute test plans, test strategies and QA processes.• Create test reports to describe program evaluation, testing, and correction Assist Application Developers and technical support staff in identifying and resolving problems.• Recommend design improvements or corrections to engineers throughout the development process.• Established and drive tactical and strategic QA plans and initiatives and manage governance.• Investigate test and production failures, perform root cause analysis, and create detailed bug report.• Developed cross-functional team testing strategy, analysis of existing test strategy, and gap analysis to make sure news domain goes for cloud migration.• Design and develop Cypress automation frameworks for UI and API. • Review test automation script in JSP• Maintaining framework in TestNG and IntelliJ for API testing.• Organized QA and development scrums.• Performs a broad variety of tasks in support of product and process design as assigned by the departmental manager.• Keep track of the new feature requirements from the Project.• Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager / development manager.• Escalate the high priority issues in the application to the Client. • Guiding team engineers to perform System, Integration and follow ups with UAT super users.• Handles all the tasks related to Integration and various distribution of the application.• Frequent discussions on QA status/testing for the release candidates.

• Led automation and manual testing platform team.• Developed automation plans and frameworks for Desktop applications.• Developed test framework in Sikuli – Robot for Desktop platform application.• Developed the QA documentation i.e., Software Quality plan, test cases, functional test automation and release summary reports.• Mapping requirements (PRS and PBS) with manual, automation test cases.• Constructed SQL DB queries to extract / test tabular data and verified backend functionalities.• Act as the single point of contact between Development and Testers for iterations, testing and deployment activities.• Log project related issues in the defect tracking tool (JIRA) identified for the project.• Establish and drive tactical and strategic QA plans and initiatives and manage governance.• Forecast / Estimate the Project future requirements as per release candidates.• Assigning sprint tasks in the team and ensure that all of them have sufficient work in the project.

• Conduct smoke and sanity tests.• Execute manual Functional tests and run automation framework for the builds.• Developed manual test cases/scenarios and carry out E2E testing.• Grouping test cases / scenarios for Automation.• Analysing the business requirements, data models, participated in ambiguity review sessions with product team and users to make sure QA process covers all the needs and meets exactly or 99% to the client/users’ expectations.• Writing test cases in a Quality Centre / Excel and tracking Bug, Issue and Project Trackers for Software Development in External tracking tool – JIRA. • Working closely with business/developers to analyse the sprint requirements.

Testing projects under the consultancy group.