Devin Flota Email & Phone Number

St Louis, Missouri, United States

Indianapolis, In, United States

Managing and coordinating between 40-50 interior remodels and exterior installations for Lowe's stores. Duties include but not limited to:• Act as main point of contact for all parties involved; customers, independent contractors, store associates and managers, manufacturers.• Scheduling appointments and setting deadlines.• Filing product warranty and property damage claims.• Building and invoicing orders as well as processing payments.• Partner with vendors, installers, and customers to collect and/or recoup monies for associated project(s).• Discuss and provide compensation to customer.

Indianapolis, Indiana Area

As part of the Store Support Center, Customer Resolution Specialists partner with senior management to address and de-escalate corporate filed customer complaints associated with installed sales. A Customer Resolution Specialist advocates on a customer’s behalf by taking ownership of the associated project(s) and acting as liaison while working with stores, independent contractors, internal communications, and manufacturers to resolve the concerns and restore customer faith and loyalty in the company. Duties include but not limited to: scheduling appointments, filing product warranty claims, building and invoicing orders, customer compensation, etc.

Indianapolis, Indiana

As part of the Central Production Office (CPO) Support Team, Accounts Receivable Support Specialists partner with CPO management, Field Service Managers, and Independent Contractors (IC) to balance negative ledger debts between CPO and ICs older than 15+ business days. Duties include but not limited to: processing installer payments, filing installer and manufacturer vendor debits, in-depth research of installer payment history, creating/updating excels of inquired payments, summarizing collected data while researching payments to determine root cause of payment delays.

Indianapolis, Indiana

Focusing on contacting customer’s within 1 business day of their completed installation to receive feedback on their installed sales experience and provide warranty information. Performing 150+ customer calls in a single business day to create reliable customer service. When additional follow up is required, specialists’ notify the appropriate person(s) with a detail summary of the reported concern to address.

Hannibal, Missouri

Varsity volleyball and junior varsity basketball

Evart, Michigan

Daily and weekly responsibilities include: collecting quotes from campers, interviewing and organizing camper testimonies, coordinating and checking in with photographer, coordinating and hosting receptions for donors on opening day, aid in closing day check out, give camp tours, and also partnering with camper groups.

Herculaneum, Missouri

Cashier, Sales associate, customer service, inventory, etc.