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Devin Carlton is listed as E-Commerce Operations Program Manager at Zappos at Zappos Family of Companies, a company with 1508 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at zappos.com and a matched LinkedIn profile for Devin Carlton.
Devin Carlton previously worked as Program Manager, E-Commerce Operations at Zappos Family Of Companies and Stylist Manager at Amazon Fashion at Amazon. Devin Carlton holds Certificate, Audio Engineering from Mediatech Institute.
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Experienced team manager with 8+ years of customer relations experience. A strong team player who is self-motivated with the resolve to produce high-quality results. Unique and diverse professional background where a variety of skill-sets were learned to benefit personal growth and the company I work for, including but not limited to personal styling, customer service, CSM and Agile methodology, people management and performance coaching, project management, data analytics, technical support, marketing/social media, and business writing.
Listed skills include Advertising, Microsoft Office, Salesforce.Com, Customer Service, and 14 others.
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Oversee multiple program tracks to monitor the operational health of all product setup steps from received to go-live inclusive of driving operational improvements and efficiencies, weekly/monthly business reviews, and KPI creation and reporting. Manage a team of over 20 direct reports executing day-to-day operations within program to support maintaining.
Managed a team of 20 direct reports and uptrained to achieve program KPIs. Owned subject matter expertise for machine learning annotation; served as primary contact in driving enablement and process management for cross-functional teams, increased machine learning adoption rates and team productivity.
Part of founding beta team that launched Amazon’s Try Before You Buy Personal Shopper. Performed demo sessions for external customers and internal cross-functional teams to further develop UX, internal tools, and provided usability feedback for continuous improvement projects.
Analyzed customer data through Amazon's Echo Look and Outfit Compare to create expert recommendations for customers and supporting machine learning initiatives.
Austin, Texas Area
Aided in launch of customer chat support including market research, process creation, and defining productivity goals. Helped drive adoption rates by styling clients utilizing internal platforms while offering on-trend style advice and fashion solutions.
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Heaven Thomas
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
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JB
Johnnie Brockett
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
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NC
Nicole Correa
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
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ZS
Zabish Semagn
Colleague at Zappos Family Of Companies
Addis Ababa, Addis Ababa, Ethiopia, Ethiopia
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WB
Wing Biddlebaum
Colleague at Zappos Family Of Companies
Fairfield, Connecticut, United States, United States
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LL
Laura Lara
Colleague at Zappos Family Of Companies
Hollywood, Florida, United States, United States
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SZ
Sara Zamora
Colleague at Zappos Family Of Companies
San Diego, California, United States, United States
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SA
Saeed Ahmad
Colleague at Zappos Family Of Companies
London, England, United Kingdom, United Kingdom
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AE
Anitra Elston
Colleague at Zappos Family Of Companies
Louisville, Kentucky, United States, United States
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RR
Rita Ratevosi
Colleague at Zappos Family Of Companies
Las Vegas, Nevada, United States, United States
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Devin Carlton works for Zappos Family of Companies.
Devin Carlton is listed as E-Commerce Operations Program Manager at Zappos at Zappos Family of Companies.
AeroLeads has found 1 work email signal at @zappos.com for Devin Carlton at Zappos Family of Companies.
Devin Carlton is based in Los Angeles, California, United States while working with Zappos Family of Companies.
Devin Carlton has worked for Zappos Family Of Companies, Amazon, and Stitch Fix.
Devin Carlton's colleagues at Zappos Family of Companies include Heaven Thomas, Johnnie Brockett, Nicole Correa, Zabish Semagn, and Wing Biddlebaum.
You can use AeroLeads to view verified contact signals for Devin Carlton at Zappos Family of Companies, including work email, phone, and LinkedIn data when available.
Devin Carlton holds Certificate, Audio Engineering from Mediatech Institute.
Devin Carlton is listed with skills including Advertising, Microsoft Office, Salesforce.Com, Customer Service, Photoshop, Sales, Marketing, and Photography.
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