Devin Gillitzer Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

- Review, analyze, monitor and manage new and existing business for Santander's Dealer Commercial Services Syndications portfolio. - Prepare high quality, detailed credit approval documents that contain in-depth analysis and an understanding and identification of credit issues and risks. - Communicate with all business lines (relationship officers, portfolio managers, business development officers, commercial loan ops) to book and track performance of new and existing business. - Redeveloped underwriting review of due diligence which resulted in more accurate entity tracking, lowered cost of credit events, and reduced time needed to verify KYC.

Dallas, Texas, United States

Fort Worth, Texas, United States

- Transformed current branch to become the largest city based rental location in DFW - Consistent area leader on sales and service matrix - Track progress of employees in “MT” program to ensure their qualifications for promotion- Oversee high-demand private airport account for military and VIP rentals- Assist special operation teams to provide vehicles for IndyCar and NASCAR races- Maintain safety and recall standards for a fleet of over 500 vehicles- Improved relationships with corporate and dealership accounts - Coordinate with HR team to ensure service agents maintain safety certifications- Liaison for branch between risk management, accounting, and business rental divisions

Plano, Tx

- Directed a diverse team of 15 employees at a high-volume store- Interviewed and qualified potential candidates on branch visits - Devised and implemented new transaction process to reduce wait times by over 50% - Implemented business plans for marketing and sales efforts- Mentored new-hires on understanding all aspects of the business- Transferred regions in August 2020 and became area leader of sales in first month

Plano, Tx

- Regional top 10 finishes for retail and insurance sales - Consistent high customer service feedback in follow up surveys- Devised best practices to improve turn-around time for high demand vehicles

Dallas, Texas

- Promoted to Love Field to work with the Tri-Brands (National, Enterprise, and Alamo) - Ranked top 10 consistently in sales and customer service across airport locations - Assisted area manager in rollout of trainee led management initiatives- Supervised teams across all brands with little management oversight

Dallas, Tx

- Analyzed client data to find best deal opportunities- Compiled new account information onto Salesforce for SDRs- Researched sales enablement technology to assist in ABM efforts

Grapevine, Texas

I worked directly with clients and assisted them through the entire car buying experience. I assisted in everything from making sure they were comfortable during the purchase process, providing them with test drives, answering questions about the vehicles, and doing the full delivery process. I learned how to adapt quickly as my roles often changed from day to day. I would often cover for my coworkers if they became double booked or were unavailable to assist their clients. I worked to find potential clients by personally following up with clients from the service department who had not purchased vehicles from the dealership before. I also created a marketing plan to reach a new generation of clients that is still in use at Lexus Grapevine even though my summer internship has ended. During my time here I received extensive sales experience training from Park Place and also compliance training through American Financial F&I University.

Grapevine, Tx

Responsibilities included managing repairs of vehicles, leading teams of technicians, directly updating clients, communicating with insurance companies and helping with body shop estimator workflows. I would cover the desk of estimators when they were unavailable or out of town. I was often entrusted to take care of many high-profile clients and make sure that their needs were met.

Southlake, Texas

I worked as a sales associate selling shoes. Although I was new to sales, I often lead the store in sales revenue and accessories sold, often outselling both part-time and full-time employees.

Southlake, Tx

I started as a team member and worked my way to becoming a team lead within 3 months of starting. I lead a team of five employees over a multiple hour shift, tracked inventory, created sales reports, and worked diligently to provide a healthy and safe environment for the employees and customers.