Devin Guthrie-Brown Email & Phone Number

Baton Rouge, La, Us

Denham Springs, Louisiana, United States

• Review, code, and approve time daily for all field employees• Create client invoices and submit timely• Maintain revenue report for weekly meetings• Participate in weekly job status meetings, providing relevant information when required• Create project jobs within internal system and assign access to project managers

Greenville, North Carolina, United States

• Processed referral requests from patients, doctors and other health care professionals.• Maintained accurate records on in-progress and completed referrals, ensuring full data integritythroughout process.• Utilized scheduling softwares to schedule patients and collect payments for services and retailitems, including WebPT and Mindbody.

• Led the operations and administrative team in delivering high-quality services to clients and achieving business objectives.• Innovated and implemented processes that promote system efficiency and business growth.• Managed multiple projects covering a wide variety of topics, ranging from marketing development to new hire training improvement.• Improved daily team operations by monitoring coworker end-of-day summaries for overall quality of work, process improvement suggestions, and facility or logistical requests.

Houston, Texas, United States

• Served as the main point of contact for clientele and staff via phone, email, and in-person• Managed the staff schedule, group programs, meetings, and needed office resources• Led multiple facility projects while consistently exceeding or meeting deadlines, including 5+ large scale upgrades completed in 2021• Worked closely with outside vendors to collaborate on large scale projects• Prepared invoices, reports, correspondence, and other documents using Microsoft Office and other management software• Provided daily end-of-day reports to the company president and collect such reports from internal staff• Maintained a positive environment for our daily average of 60-100 clients

Houston, Texas, United States

• Answered and directed phone calls and emails from outside contacts to staff of all levels• Scheduled meetings and sessions for clients and staff• Kept billing up-to-date by receiving payments and sending invoices• Took stock of office supplies and ensure the facility is well-kept• Screened internship candidates by utilizing strong interpersonal skills and good judgment• Completed multiple projects at any given time with minimal to no supervision