As a National Director at AARP Foundation, I demonstrate superior leadership ability in advising and driving operational excellence by orchestrating a dynamic team, overseeing daily operations for 103 office locations and a workforce of over 120 employees across 18 states and Puerto Rico. I assume the utmost responsibility for the analysis of policy, legislation on issues necessary for all strategic execution of services, and all administrative and program concerns, including HR, Compliance, Legal Counsel, Finance, IT, and Communications.Some of my notable achievements are:✓ Drive growth and impact by expanding program service options, benefiting 1,100+ participants.✓ Oversee transition to Salesforce CRM, reducing IT costs by $600,000.✓ Supervise a $84 million budget for facilities, services, and staff.✓ Empower and motivate a high-performance team of regional directors in multiple locations.✓ Ensure clean audits for various foundation and government stakeholders.✓ Champion public relations activities in new markets, increasing awareness and community involvement.✓ Lead successful collaborations by navigating complex vendor contracts and negotiations for large- scale multistate initiatives.✓ Drive strategic growth initiatives through market research and risk analysis, expanding services into additional communities.

In my capacity, I ensured seamless and efficient workflows by directing the daily operations of 7 offices in 11 municipalities. I strategically managed a budget of $6 million for facilities, services, and staff, employing financialanalysis, monitoring, and compliance strategies to optimize operations and drive cost efficiency.Some of my notable achievements are:✓ Capitalized on revenue streams and expansion opportunities through market analysis and planning.✓ Demonstrated strong project management skills in handling various projects and managing vendor relationships.✓ Collaborated effectively across multiple departments, prioritizing demands, making informed decisions, and communicating effectively.✓ Optimized financial performance by managing the annual operating budget for the Intensive Workforce Services department.✓ Attended and presented during full board meetings and other board committee meetings.✓ Fostered a culture of compliance and effectiveness by ensuring the development and implementation of policies and procedures.

During my tenure at the United States Veterans Initiative, I carried out simultaneous program management of multiple projects while spearheading daily operations of 3 offices in 3 municipalities. I directed a $2 million budget, ensuring compliance with standards and implementing innovative strategies that increased services, benefiting 1,200 veterans annually.

As a Clinical Program Manager at Wolverine Human Services, I successfully oversaw the daily operations of two residential facilities and all clinical staff. I led innovative service approaches for adverse and reluctant populations, managed the agency recertification process and regulatory visits, facilitated status meetings, maintained a robust community resource network, managed multiple treatment teams, and ensured policy compliance for optimal client care.