Devin Hickox Email & Phone Number

Atlanta, Ga, Us

200 Applied Parkway, University Park, Il, Us

Kid At Heart Ventures is a locally-based entertainment organization focused on creating affordable family entertainment options in small towns. As a passion project side hustle, I research and identify real estate opportunities, negotiate and execute deals, build and maintain relationships with investors and local government officials, and ensure successful operation of all businesses via local leaders.

Spearheaded pivotal changes that significantly impacted the company's operations and growth. Orchestrated a months-long transition of the business operations to Salesforce, established a robust centralized knowledge center for streamlined information access, defined clear roles and expectations within the organization, and contributed to enhancing the company's profitability.

Austin, Texas, Us

Member of the Senior Leadership Team and business unit leader with P&L ownership for Darwin PM, the tech-enabled national property management service provider for Darwin Homes. Navigated through a transition from retail-focused to institutional-focused management, grew the managed home count by more than 4x to over 6,500 units and led the business through an acquisition by Pagaya Technologies in 2023.

Atlanta, Georgia, Us

Member of the Executive Leadership Team and leader of ResiHome, a tech-enabled national property management service provider (part of the RESICAP family). Revamped processes and people orgs, enabling the team to meet and exceed client SLAs. Built a culture centered around respect, communication and opportunity. Developed a sustainable business model that is capable of exponential growth for years to come.

Chicago, Illinois, Us

Member of the Senior Leadership Team, responsible for day-to day operations including implementations and customer support. Provided expertise, analysis, input and actions to improve operations performance by setting priorities and goals. Drove short and long-term strategic planning for the business unit. Worked cross-functionally to build efficiencies while balancing profitability and customer satisfaction.

Chicago, Illinois, Us

Served as the account owner for a portfolio of strategically important customers. Responsible for requirements gathering and analysis sessions with customers that included defining business, process and functional and data mapping requirements. Facilitated discovery meetings to discuss successes and areas of opportunity as well as business expansion opportunities via Salesforce. Partnered with company leaders, including Operations, Product Development, Sales and Marketing, to achieve agreed upon goals.

Great River, Ny, Us

Served as an internal strategy consultant with Chief of Staff duties for the leading for-profit Caribbean medical school. Partnered with private equity investors and executive leadership team to implement strategic initiatives across the University. Projects included developing and implementing recruiting growth strategies, researching and proposing additional University offices to support future growth of the institution, and managing the full project lifecycle for a custom CRM system, built on a Microsoft Dynamics platform, with ERP integration capability.

Chicago, Illinois, Us

Developed and implemented the long-term growth strategy for over $50 Million in accounts and services with a focus on deepening client relationships and organic growth opportunities. Other responsibilities included collaborating with the CEO and executive leadership team to develop revenue-building strategies, working with the IT team to develop a custom ERP system, and managing a team of 25 employees ranging from entry-level specialists to mid-level managers.

Chicago, Illinois, Us

Provided financial analysis and operational updates to the CEO, CFO, and COO. Prepared and delivered monthly data sets that were used to develop growth strategies for the company. Forecasted and maintained budgets for a growing account portfolio. Used self-developed analytical platforms to predict expected performance based on historical data and adjusted the operational plan based on outcomes.

Chicago, Illinois, Us

Master Of Business Administration

Bachelor Of Science, Business Management