Established a corporate shared services model for IT. - Introduced IT governance and business alignment through creating and facilitating the IT Steering and Business Owner Groups.- Structured and staffed Application Development and Operations/Helpdesk Groups.- Defined and gained approval for the IT Strategic Plan with a 3 year initiative roadmap against which fostered execution of:• Upgrade of each site to a VOIP solution built on upgraded LAN architecture.• Engaged Microsoft in an E3 agreement and migrated all users to o365.• EMC Avamar back-up and data recovery solution leveraging geo-redundant primary sites in Seattle and San Jose.• Upgraded GMNameplate’s custom ERP environment to a current (supported) software version, implementing a 3 tier production support environment in the process.- Formalized Service Management and Issue/Enhancement processes, rolling out SDLC and leveraging the JIRA hosted solution for ticketing and workflow.

Engaged at Boeing to facilitate solution evaluation and the business case for a customer/vendor portal solution supporting BCA Fleet Management.As a management consultant work with clients to analyze business needs and help define strategies, solutions, and roadmaps, that meet the client’s objectives by combining industry best practices, business process knowledge, information technology, and business acumen. Lead strategy, roadmap and solution design. Project Manage engagement(s) ensuring high quality project results, within constraints of time and budget.

Provide leadership to the bank and management of development resources focused on application development, integration and maintenance:• Defined the Applications Strategy and 3 year roadmap, presented to the board and gained approval • Set up governance for small projects and enhancements through introducing a Sustainment process leveraging Application Owners leveraging an Agile process, with weekly sprints, a daily stand up, utilizing a Kanban board • Set up application, DB and integration standards leveraging the Microsoft (SQL, .NET, SSIS, SSRS, SSAS) for future development• Led an evaluation with FHLB Chicago, Des Moines and the Office of Finance for a multi-tenant, hosted SharePoint environment in the Amazon Web Services Cloud • Worked with our Enterprise Architect to define an approach to put in place a foundation for reporting and Information Management that will; ----- Support the Data Dictionary being created by the DMO----- Remove the undocumented inconsistent management of data from source to user, ----- Allow for a soft roll-out not impacting existing reporting until the new solution is validated ----- Provide an ODS foundation ----- Roll-out reporting solution in an incremental fashion across the businessThe bank was acquired by the Federal Home Loan Bank of Des Moines. I led transition of all application and information assets to Des Moines completed decommission of Seattle at the end of December 2015.

In-house consultant responsible for developing and maintaining IT strategy, roadmap, and portfolio management in coordination with senior business executives at Premera supporting:The Individual Market, HR, Finance and IT.

Led the IT Transition of 5 acquired companies at 7 sites (1400 users) to a shared IT services model for infrastructure, applications and support.• Defined, presented, and gained approval from Crane's Corporate CEO, the Enterprise Architecture and Business Case for the implementation of Oracle R12 in support of the business transformation for Crane Electronics Group, including:----- An Enterprise model (approved by corporate and all sites) to move to a shared service model for Finance and Purchasing----- Footprint included: Project Costing and shop-floor control (MES), leveraging Sunray terminals and a barcode scanning solution for manufacturing and the Oracle GTM (Global Trade Management) module----- Utilized a rapid implementation methodology to step and repeat roll out to Chandler AZ, Redmond WA and Kaohsiung Taiwan sites• Leveraged third party DBA production support for 7 x 24 coverage • Led the development and execution of a multiple year plan to create Electronics Group level, infrastructure, application and client support solutions• Created and staffed CEG Infrastructure group responsible for implementing a group operational environment, including: A co-located data center facility, integrating 5 separate email solutions in separate domains onto a single, virtual, clustered Exchange environment and MPLS managed network resulting in 99.7% up-time across the organization. • The group solution supported reduced executive travel expense by $400K annually through implementation of a 6 site IP video conference solution.

Created and managed a differentiated IT department, establishing a dedicated IT Help Desk, Business Applications Group and Technical Operations Group.• My group led the implementation of Oracle R11.5 Finance module in 5 European sites and leveraged the Oracle Discoverer to promote secure view by functional areas for operational reporting • I worked with my Infrastructure Manager and Service Manager to promote standards for infrastructure architecture, and processes for incident management, change management, creating a support model for IT Operations• Defined, gained approval and fostered the re-implementation of Salesforce.com to automate process through business defined sales process through the buying and support lifecycleERP: Oracle R11.5CRM: Salesforce.com

Managed a full service IT department including Development, Support, and Administration for a global Business Unit within Philips (Sonicare).• Defined and presented the IT plan to solidify integrated Sales and Marketing activities in support of the Customer Life-cycle, enabling a dental professional recommendation to drive a 60% retail sales sell-through, by improving and maintaining a robust IT environment. I managed execution of:----- Extensive CRM functionality----- Website with CRM and SAP 4.6 integration (.NET) ----- Clinical trial management solution for Electronic Data Capture (EDC) and Clinical Data Management (CDMS). ----- Sophisticated call routing and queuing infrastructure• Supported the September 2004 ISO9001 certification• Used COBIT methodology to implement standards/processes to drive improvement:----- 3 year strategic plan, and IT Annual Operating Plans----- Defined IT vision and development road map----- Successful execution of SAP implementation to replace back office ERP environment.----- Re-defined IT organization structure----- Implemented SDLC formalizing process, milestones and governance• Maintained a data center supporting high availability infrastructure with redundancy, off-site backup and recovery planning• Developed and Track KPI’s for Help Desk Support team, utilizing issue tracking solution, for on call 24 x 7 help desk group with a client satisfaction rate of >95%Implemented ERP: SAP 4.6 CRM: Onyx, SAP

- Introduced standard product development life-cycle, tools and processes- Co-developed PDLC in support of the market strategy and business plan utilizing a rapid prototyping approach resulting in a release strategy- Implemented a process to evaluate new market opportunities using a business case.Executed the successful release of eCHARGE phone 3.0.

- Co-developed Business Case for $22M SAP R4.0 implementationExecuted “Big Bang” SAP implementation with external Service and WM software integration in 15 months- Led staff responsible for development and external integration- Developed SAP Application Architecture and Organizational Hierarchy design and obtained approval of Senior Executives- Oversaw the creation of Web integration architecture and Internet Process Design for Order Fulfillment with real-time integration with SAP- Project Manager for SD (Sales and Distribution) project team responsible for all SD resources and delivered milestones on-time, with best practiceImplemented ERP: SAP 4.0