Welcome guests and discuss the many different community programs and services Greenhill performs.Communicate the different expectations and legal requirements based on the guest's address and animal they have ownership of.Assist in trying to reunite lost and found animals with their owners by entering lost and found reports and then searching local online social media and databases for matches.

Provide technical support to real estate agents and web developers via Salesforce and Ring Central to ensure effectiveness of provided tools on a variety of platforms including WordPress, GoDaddy, Squarespace, Wix and client-unique solutions; onboarding new customers, providing technical solutions, while also setting boundaries when an issue is outside the scope of our team.Work closely with our data and developer teams to document, and replicate bugs Use web developer tools and CSS to modify IDX Broker pages and tools to fit client’s implementation.Worked on QA tickets during busy QA sprintsSpearheaded live webinar walking clients through how to maximize lead generationQuickly internalized, implemented and provided feedback on new support workflows and product features

Reviewed hundreds of legal documents daily to ensure accurate recording qualityAdjusted legal documents according to recording standards for counties and individual clientsOverhauled internal system for rejection management to ensure quality and speed, documenting the new process for employee reference.

Assist adults with disabilities to acquire and sustain rewarding, lucrative employmentObserve candidates’ skill sets and preferences in order to arrange a position, provide on-the-job support and assistance, and evaluate and report their progressCollaborate with other job coaches, the candidates’ family and support staff, and supervisors to ensure beneficial and productive coaching.

Experienced in teamwork, collaboration, and customer de-escalationResponsible for multitasking at a quick pace while maintaining accuracyBecame familiar with the products and flavors as well as recipes for over 100 different drinks