Devin Jackson Email & Phone Number

Hyattsville, Md, Us

Brooklyn, Ny, Us

We Build Black is an organization of like-minded members taking the approach that we can take control of our own destinies by doing business within the community. By focusing our efforts on creating products for the masses we will generate revenue to fuel our community activities and programs. We are aiming to manifest stronger financials in the neighborhoods we live in. Our efforts are putting money back into the pockets they belong. Through sheer hard work and belief in our cause black business will not only survive but thrive in this country.Built a developer community of 5000+ developersOrganized and taught at technical events/workshopsConnected with company sponsors to fund org activitiesMentored 1000+ junior engineers

Ann Arbor, Michigan, Us

Led the development and launch of a generative AI-powered customer assistance tool: Designed to automate financial inquiries and provide personalized user recommendations, resulting in a 20% increase in customer satisfaction scores and a 15% reduction in customer support response times within the first three months of deployment.Developed and Launched Nickels Card Control Feature: Developed a product vision and strategy for a feature allowing users to manage their credit card spending directly through the Nickels platform, leading to a 40% increase in user engagement and a 20% increase in active users.Implemented Interest Rate Comparison Tool: Created product personas, designed and rolled out a tool that helped users compare and switch to lower-interest credit union cards, resulting in a 25% reduction in average credit card interest expenses and a 30% increase in new credit union card sign-ups.Enhanced User Engagement with Spending Insights: Developed a personalized spending insights feature, driving a 35% increase in user retention and a 20% boost in overall user satisfaction.Optimized User Experience through Continuous Improvement: Collaborated with UX/UI teams to redesign the user interface, achieving a 50% increase in user satisfaction scores and a 15% decrease in user drop-off rates.Led the development of a Generative AI-powered Financial Insights Assistant, enabling users to receive personalized recommendations for better credit utilization and financial planning, resulting in a 25% increase in user engagement.Collaborated with the engineering team to build a Generative AI-based chatbot for real-time customer support, reducing support ticket resolution time by 30%.Designed workflows for automated marketing content generation, leveraging generative AI to create targeted email campaigns, increasing click-through rates by 22%.

New York, Ny, Us

Enhanced CRM System: Led the team to build an enhancement of the CRM system by introducing hotzone filtering, enabling sellers to identify popular products in specific areas, which increased CRM usage by 40%.Launched Brand Discounts & Promotions: Introduced a feature for brand discounts and promotions, generating over $2M+ in organic orders within the first week of release.Automated CRM Funnel: Wrote detailed user stories and conducted extensive user research sessions that led to the development of an automated CRM funnel. This feature automated user-defined actions based on customer status in the funnel, such as sending monthly catalogs to current customers and templated intro emails to prospects.Data-Driven Decision Making: Utilized Tableau and Split.io for data analysis and A/B testing, which reduced user churn by 15% and improved feature adoption rates by 20%.Led Agile Teams: Managed tasks and workflows using Jira, adhering to agile methodologies with 2-week sprints. Led a cross-functional team of backend and frontend developers, QA engineers, and designers, ensuring timely delivery of features.Launched a Generative AI-driven product catalog enhancement tool that used natural language processing to auto-generate detailed product descriptions, saving sellers an average of 15 hours per month.Designed and implemented an AI-powered sales trend analysis tool, enabling users to generate custom reports summarizing key insights, driving a 20% increase in feature adoption.Introduced a Generative AI-powered pricing optimizer that recommended competitive pricing strategies based on historical sales data and market trends, improving profitability for sellers by 12%.Partnered with engineering and data science teams to roll out a content auto-generation feature for promotional campaigns, helping sellers create engaging marketing copy faster.

Morrisville, Nc, Us

Developed Clinical Trial Data Visualization Application for Eli Lilly: Led the creation of a map graph-powered application using Neo4j to help Eli Lilly analyze clinical trial data. The application enabled users to visualize and explore complex relationships within trial data, improving decision-making and data transparency.Maintained Privacy Protection Tools for Pharma Companies: Maintained and enhanced applications for pharmaceutical companies that automatically blurred personal identifiable information (PII) in medical documents, ensuring compliance with privacy regulations and reducing manual review efforts.Optimized Application Performance: Collaborated with cross-functional teams to implement performance optimizations that reduced processing times by 30%, enhancing user experience and operational efficiency.Tools used: Javascript, Python, Java, Golang, React.js, MongoDB, PostgreSQL, Neo4j, Django, Spring

New York, Ny, Us

Developed Trade Analysis Application: Designed and implemented a custom application that allowed traders to analyze trades in real-time, providing key insights and enhancing trade decision-making efficiency. The platform streamlined the evaluation of large volumes of trade data, leading to more informed strategies.Built Task and Document Sign-off Tracking System: Created an internal application for tracking team tasks and hierarchical document sign-offs, improving workflow management and ensuring timely approvals. This system increased team accountability and reduced the risk of missed sign-offs.Improved Team Collaboration: Worked closely with traders and compliance officers to ensure the tools integrated seamlessly into their workflows, improving collaboration and increasing productivity by 25%.

Responsibilities- Mapped out database schemas in Postgresql, SQLite, and MySQL- Took advantage of Ajax for maximum fluidity regarding user experience- Designed beautiful front end applications using Adobe Illustrator for extreme pixel precision- Took part in and guided team projects from start to finish- Configured web server using Nginx and application servers using uWSGI- Used back end languages such as Ruby and Python with frameworks like Rails and Django to build out server side of applications- Developed application documentation for ease of use within company- Tested validity of code using testing software (Selenium)Skills Used- Javascript/jQuery- Python- Django- Ruby on Rails- Selenium- Ajax- Adobe CC- Leadership- Database design- Front End Design- Object Oriented Design

• Monitored system logs and all activities on local servers and devices• Setup and configured router and switches on-site (Cisco, Netgear, HP)• Built servers on the network (TFTP, PXE,)• Designed in-house app (HTML5/CSS3 in Cloud 9 IDE)• Implemented Twitter Bootstrap framework in for ease of design structure and responsive capabilities• Coordinated with development team to schedule releases of software updates• Provided training and software support to all users for various software packages• Utilized Salesforce to handle issue ticketing and tech support• Remotely assisted users through Remote Desktop and telephone

Dublin 2, Ie

• Capitalized on BMC Remedy system to assist end users with network and hardware issues• Utilized proprietary software for imaging and virus removals• Managed computer storage room and facilities and performed data swaps (Dell, Lenovo, HP)• Remotely assisted users through RDP and telephone

• Contributed to set up and oversaw tech support of public events (Mayoral “Talking Transition”)• Maintained cable infrastructures• Overviewed and took part in computer allocations and domain projects (Apple iPads)

• Worked on front end design and coordination• Performed quality assurance and HTML maintenance of web pages• Utilized Photoshop CS6 to provide web site with a unique feel• Added small behavioral pieces with jQuery objects

Ccnp Certificate, Networking, Routing And Switching

Certified Scrum Master, Agile Methodology

Trade School, Data Science

Full Stack Development

Comptia A+, Cisco It Essentials, Comptia A+

Network+, System, Networking, And Lan/Wan Management/Manager

Ethereum Bootcamp