Devin Jackson Email & Phone Number

Hyattsville, MD, US

Brooklyn, NY, US

We Build Black is an organization of like-minded members taking the approach that we can take control of our own destinies by doing business within the community. By focusing our efforts on creating products for the masses we will generate revenue to fuel our community activities and programs. We are aiming to manifest stronger financials in the.

Ann Arbor, Michigan, US

Led the development and launch of a generative AI-powered customer assistance tool: Designed to automate financial inquiries and provide personalized user recommendations, resulting in a 20% increase in customer satisfaction scores and a 15% reduction in customer support response times within the first three months of deployment.Developed and Launched.

New York, NY, US

Enhanced CRM System: Led the team to build an enhancement of the CRM system by introducing hotzone filtering, enabling sellers to identify popular products in specific areas, which increased CRM usage by 40%.Launched Brand Discounts & Promotions: Introduced a feature for brand discounts and promotions, generating over $2M+ in organic orders within the.

Morrisville, NC, US

Developed Clinical Trial Data Visualization Application for Eli Lilly: Led the creation of a map graph-powered application using Neo4j to help Eli Lilly analyze clinical trial data. The application enabled users to visualize and explore complex relationships within trial data, improving decision-making and data transparency.Maintained Privacy Protection.

New York, NY, US

Developed Trade Analysis Application: Designed and implemented a custom application that allowed traders to analyze trades in real-time, providing key insights and enhancing trade decision-making efficiency. The platform streamlined the evaluation of large volumes of trade data, leading to more informed strategies.Built Task and Document Sign-off Tracking.

Responsibilities- Mapped out database schemas in Postgresql, SQLite, and MySQL- Took advantage of Ajax for maximum fluidity regarding user experience- Designed beautiful front end applications using Adobe Illustrator for extreme pixel precision- Took part in and guided team projects from start to finish- Configured web server using Nginx and application.

• Monitored system logs and all activities on local servers and devices
• Setup and configured router and switches on-site (Cisco, Netgear, HP)
• Built servers on the network (TFTP, PXE,)
• Designed in-house app (HTML5/CSS3 in Cloud 9 IDE)
• Implemented Twitter Bootstrap framework in for ease of design structure and responsive capabilities
• Coordinated with development team to schedule releases of software updates

Dublin 2, IE

• Capitalized on BMC Remedy system to assist end users with network and hardware issues
• Utilized proprietary software for imaging and virus removals
• Managed computer storage room and facilities and performed data swaps (Dell, Lenovo, HP)
• Remotely assisted users through RDP and telephone

• Contributed to set up and oversaw tech support of public events (Mayoral “Talking Transition”)
• Maintained cable infrastructures
• Overviewed and took part in computer allocations and domain projects (Apple iPads)

• Worked on front end design and coordination
• Performed quality assurance and HTML maintenance of web pages
• Utilized Photoshop CS6 to provide web site with a unique feel
• Added small behavioral pieces with jQuery objects

Ccnp Certificate, Networking, Routing And Switching

Certified Scrum Master, Agile Methodology

Trade School, Data Science

Full Stack Development

Comptia A+, Cisco It Essentials, Comptia A+

Network+, System, Networking, And Lan/Wan Management/Manager

Ethereum Bootcamp