Devin Doss Email & Phone Number

Kirkland, Wa, Us

United States

Results-driven security specialist with [3] years of experience in developing and implementing comprehensive security measures to safeguard organizations against physical threats. Adept at identifying vulnerabilities, analyzing risks, and devising targeted solutions to mitigate potential breaches. Proven track record of enhancing security postures through robust incident response, security awareness programs, and advanced technology implementation. Committed to ensuring confidentiality, integrity, and most importantly customer satisfaction.

Seattle, Washington, United States

• Tasked with re-imaging, backing-up or updating the POS systems as well as configuring them with the proper channels• Assist partners by troubleshooting issues related to software and hardware • Answer, evaluate, prioritize, and escalate user service requests submitted via telephone, email, and self-service website in a timely fashion

Greater Seattle Area

-Managing cash drawers when working the POS system by entering tips, providing accurate change and processing digital and card transactions, ensuring cash drawers were balanced-Enhancing customer drive-thru experience by memorizing over 100+ beverages, food, and secret menu items, ensuring accuracy and decreasing customer wait times -Promoting the Starbucks customer rewards program by detailing its benefits and features, resulting in an increase of customer connections and earning a district award-Upselling and making product recommendations by referring to store specials and seasonal items, resulting in an increase in sales

Education record

Business Administration, Management And Operations

Year Up is an intensive, competitive technical training and career development program with 250 corporate partners, graduating 4,000.

High School Diploma, Stem