AeroLeads people directory · profile
Devin Carroll Email & Phone Number
Head of Northeast Account Management and Renewals
at
Everfi
1 work email found
@jazzhr.com
2 phones found area 724 and 888
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Northeast Account Management and Renewals
Location
Pittsburgh, Pennsylvania, United States
Who is Devin Carroll? Overview
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Quick answer
Devin Carroll is listed as Head of Northeast Account Management and Renewals at Everfi, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a work email signal at jazzhr.com, phone signal with area code 724, 888, and a matched LinkedIn profile for Devin Carroll.
Devin Carroll previously worked as Sr. Manager, Customer Success at Caret and Director, Customer Success at Jazzhr. Devin Carroll holds Bachelor'S Degree, Marketing from University Of Pittsburgh.
Company email context
Email format at Everfi
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{first}.{last}@jazzhr.com
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AeroLeads found 1 current-domain work email signal for Devin Carroll. Compare company email patterns before reaching out.
Profile bio
About Devin Carroll
Highly accomplished leader with extensive experience in operational management, process improvements, team/relationship building, and strategic visioning. Able to lead employees through engagement and acquisition of personal growth so that companies can, in turn, grow. Proven leader in building high-performing teams focused on accomplishing projects promptly while delivering high-quality results. Collaborative communicator focused on building team relationships, developing talent, supporting an organization's vision, and implementing solutions.
Listed skills include Social Media, Social Media Marketing, Graphic Design, Advertising, and 18 others.
Current workplace
Devin Carroll's current company
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11 roles
Devin Carroll work experience
A career timeline built from the work history available for this profile.
Sr. Manager, Customer Success
Current- Manage a team of Customer Success Managers overseeing $30+ million ARR across multiple products.- Collaborate with the Operations team to identify and implement business systems enhancements, streamlining workflows across the Customer Success department.- Achieved a 20% year-over-year improvement in net retention by enhancing customer health scoring.
Oct 2022 - Present
Director, Customer Success
- Oversaw the Customer Success Management and Customer Support teams- Revamped At-Risk process to mitigate churn- Worked with the Product team to create an in-app survey to gather better data on reasons for customer churn, then took this data to inform the product roadmap- Created a new tiered structure of roles among the department to aid in the retention.
Apr 2021 - Jul 2022
Manager, Customer Success
- Hired, trained, developed, and managed a high-performing team of Customer Success Managers- Worked with key stakeholders to improve the customer experience from onboarding throughout the entire customer lifecycle- Gathered and presented customer feedback to the product and executive teams to push forward key product updates to both improve retention and.
Mar 2020 - Mar 2021
Customer Success Team Lead
- Hired, trained, developed, and managed a high-performing team of Customer Success Managers- Worked with key stakeholders to improve the customer experience from onboarding throughout the entire customer lifecycle- Proactively identified areas of improvement for customer communications to further adoption of the product- Handled escalated success cases.
Jan 2019 - Mar 2020
Customer Success Manager
- Onboarded new customers and assisted with account setup to ensure their continued success with the product- Managed a book of business to drive customer adoption, expansion and retention of the product- Gathered testimonials from customers showing how much they loved our product and experience with members of our company- Upsold customers on additional.
Mar 2017 - Dec 2018
Senior Customer Success Specialist
- Onboarded new customers and assisting with account setup to ensure their continued success with the product- Used a consultative approach to aid customers in optimizing their recruitment processes- Provided customer training on JazzHR and its features- Handled escalated support cases when customer satisfaction came into question- Used SFDC to manage.
Oct 2016 - Feb 2017
Customer Success Specialist
- Maintained customer loyalty through integrity and accountability- Provided customer training on JazzHR and its features- Worked as part of a high performance support team to ensure that system enhancements and defect corrections work properly and meet the user’s requirements
Mar 2016 - Sep 2016
Sales Development Representative
- Responsible for prospecting, developing, educating and qualifying target accounts and inbound leads- Researched leads, identifying key players, and generated immense interest about the company and its offerings- Worked closely with account executives, sales leaders, and marketing team to speed up and close sales cycles
Aug 2015 - Mar 2016
Event Manager / Promoter / Dj
Self Employed
- Promotion of multiple events via design and distribution of event flyers, social media outlets, online and radio event listings.
- Responsible for booking of talent, graphic design, brand management, event promotion, general management duties, and performing multiple live DJ sets.
Apr 2010 - Jun 2018
Account Manager
- Responsible for prospecting and selling new business in a variety of insurance & financial product offerings- Maintained relationships with clients via Account Management services- Consulted with clients to assist them with managing risks & financial needs- Met with clients to close business & collect necessary legal documentation, distributed requested.
May 2015 - Aug 2015
2 education records
Devin Carroll education
Bachelor'S Degree, Marketing
University Of Pittsburgh
Associate Of Science (A.S.), General Studies
Community College Of Allegheny County
FAQ
Frequently asked questions about Devin Carroll
Quick answers generated from the profile data available on this page.
What company does Devin Carroll work for?
Devin Carroll works for Everfi.
What is Devin Carroll's role at Everfi?
Devin Carroll is listed as Head of Northeast Account Management and Renewals at Everfi.
What is Devin Carroll's email address?
AeroLeads has found 1 work email signal at @jazzhr.com for Devin Carroll at Everfi.
What is Devin Carroll's phone number?
AeroLeads has found 2 phone signal(s) with area code 724, 888 for Devin Carroll at Everfi.
Where is Devin Carroll based?
Devin Carroll is based in Pittsburgh, Pennsylvania, United States while working with Everfi.
What companies has Devin Carroll worked for?
Devin Carroll has worked for Everfi, Caret, Jazzhr, Self Employed, and State Farm.
How can I contact Devin Carroll?
You can use AeroLeads to view verified contact signals for Devin Carroll at Everfi, including work email, phone, and LinkedIn data when available.
What schools did Devin Carroll attend?
Devin Carroll holds Bachelor'S Degree, Marketing from University Of Pittsburgh.
What skills is Devin Carroll known for?
Devin Carroll is listed with skills including Social Media, Social Media Marketing, Graphic Design, Advertising, Account Management, Marketing Communications, Microsoft Office, and Marketing.
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