Devin Harvey, Arm©, Cam© Email & Phone Number

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Greater Atlanta Area

Greater Atlanta Area

• Manage team of fourteen engaged in property management operations for 362 residential units.• Increased NOI to reflect a $310,297.33 yearly increase in 2018.• Trimmed Delinquency from $72,000.00/mo. to under $6000.00/mo. in 2018.• Increased average renewal increases from -2.41% or -$41.67 to 6.21% or $107.58 in 2018.• Negotiate resident lease renewals and vendor contracts.• Hire, recruit, and develop staff with the goal of ensuring excellent service & business orientation.• Negotiate resident lease renewals and vendor contracts.• Supervise and coordinate maintenance staff and vendors for turnkey operations and construction projects (capital improvements).• Reporting monthly budget spending and financial data.• Prepare annual budgets and forecasts, monitor accounts receivables, approve accounts payables, and optimize opportunities for marketing prospects.• Responsible for all aspects of rent collection and legal filings.• Conducts regular market comparisons.• Coordinate monthly resident relation functions.• Oversee the marketing/leasing staff to ensure that management’s goals are being met• Maintained a closing ratio at or above 50% standards.• Implementation of resident retention program and VIP Program• Marketing Sales promotions and Special Events

Atlanta, Georgia

• Provides support functions to Resource's Southeast portfolio of assets• Development of strategic marketing and advertising plans• Development and implementation of training and development programs• Partners with operational and asset management teams in development of budgetary numbers, guidelines, best practices and expected results• Conducts ongoing reviews of advertising, sales messaging, websites and collateral materials for accuracy and relevance• Partners with the digital marketing and website teams to assess online presence, ad verbiage & keyword selection, image, reputation, ratings and brand consistency• Strategizes and recommends enhancements, campaigns and solutions to improve overall results and customer experience• Proactively manages the effectiveness of lead generation and advertising platforms to drive qualified sales leads and provides all guidance, recommendations and reporting related to results and effectiveness• Implementation & management of Online Reputation and Social Engagement Strategies• Develops outreach marketing and resident engagement strategies.• Manages call tracking platform • Provides guidance on resident retention programs and platforms related to advertising and lead generation tools• Oversees the management and execution of marketing strategies and programs that support the achievement of the portfolio’s performance goals• Oversee community branding in creating and maintaining brand identification, marketing collateral, product enhancements and overall design that provides a consistency with the brand and customer base identified in the business strategy and plan for the investment. • Drives sales at the communities through review, creation, & auditing of follow-up messaging, inspection of models or show units and providing recommendations related to curb appeal, interior design, branding, & signage.• Recruiting and development of staff with the goal of ensuring excellent service & business orientation.

Greater Atlanta Area

• Provides support functions to over 40 properties spanning over 15,000 apartment homes• Development of strategic marketing and advertising plans• Development and implementation of training and development programs• Partners with operational and investment teams in development of budgetary numbers, guidelines, best practices and expected results• Conducts ongoing reviews of advertising, sales messaging, websites and collateral materials for accuracy and relevance• Partners with the social media and website teams to assess online presence, image, reputation, ratings and brand consistency• Strategizes and recommends enhancements, campaigns and solutions to improve overall results and customer experience• Proactively manages the effectiveness of lead generation and advertising platforms to drive qualified sales leads and provides all guidance, recommendations and reporting related to results and effectiveness• Provides guidance on resident retention programs and platforms related to advertising and lead generation tools• Oversees the management and execution of marketing strategies and programs that support the achievement of the portfolio’s performance goals• Performs due diligences on proposed purchases• Partners with operations and investment teams to reposition underperforming or value-add communities• Assists Branding, Design and Investment teams in creating and maintaining brand identification, marketing collateral, product enhancements and overall design that provides a consistency with the brand and customer base identified in the business strategy and plan for the investment• Drives sales at the communities through review of shopping report scores, interviews with leasing and sales candidates, random shadowing of the sales consultant, inspection of models or show units and providing recommendations related to promotional collateral

Atlanta Metropolitan Area

Knoxville, Tennessee Area; Birmingham, Alabama Area

• Increase NOI to reflect a $200,000.00 yearly increase from 2013-2014.• Trimmed Delinquency from $27,000.00/mo. to under $600.00/mo. from 2013-2014.• Negotiate resident lease renewals and vendor contracts.• Hire, recruit, and develop staff with the goal of ensuring excellent service & business orientation.• Negotiate resident lease renewals and vendor contracts.• Supervise and coordinate maintenance staff and vendors for turnkey operations and construction projects (capital improvements). • Reporting monthly budget spending and financial data.• Prepare annual budgets and forecasts, monitor accounts receivables, approve accounts payables, and optimize opportunities for marketing prospects.• Responsible for all aspects of rent collection and legal filings.• Conducts regular market comparisons. • Coordinate monthly resident relation functions.• Manage team of five engaged in property management operations for 200 residential units.• Increased NOI to reflect a $600,000.00 yearly increase from 2009-2013. • Maintained delinquency at a 0.02% rate from 2009-2013.• Oversee the marketing/leasing staff to ensure that management’s goals are being met• Manage team of six engaged in property management operations for 350 residential units.• Maintained a closing ratio at or above 50% standards.• Implementation of resident retention program and VIP Program• Marketing Sales promotions and Special Events

Knoxville, Tennessee, United States

Arm Certification, Real Estate

Cam Certification, Real Estate

Business Course Work, Finance

High School Diploma, General