Devin Lofton Email & Phone Number

Orlando, Florida, United States

•Transacted over $11,830,820 worth of real estate in the state of Florida•Orlando Regional Realtor Association Top Producer Million Dollar club 2022•Orlando Regional Realtor Association Top Producer Million Dollar club 2020•Suggest and advise sellers on changes to make a property more saleable•Managed all aspects of the transaction process, including scheduling appointments, inspections, and closing dates. Keep clients informed about the progress of their transactions, answering… Show more •Transacted over $11,830,820 worth of real estate in the state of Florida•Orlando Regional Realtor Association Top Producer Million Dollar club 2022•Orlando Regional Realtor Association Top Producer Million Dollar club 2020•Suggest and advise sellers on changes to make a property more saleable•Managed all aspects of the transaction process, including scheduling appointments, inspections, and closing dates. Keep clients informed about the progress of their transactions, answering potential customers’ questions and following up with additional information•Negotiated offers and counteroffers between buyers and sellers to achieve favorable terms and conditions for all parties involved•Over 150 hours of continued accredited real estate education•Zillow Premier Agent 5 Star Show less

Orlando, Florida, United States

• Provided excellent customer service to clients to increase retention and repeat sales of 50%.• Educated customers on products and maximized profit by upselling accessory products and protection plans. • Exceeded all personal and corporate sales quotas 80% on a continuous basis.• Enhanced total customer satisfaction 30% by serving as an advocate and reducing the negative impact of external factors.• Acted as the team lead, overseeing and training new associates to drive top… Show more • Provided excellent customer service to clients to increase retention and repeat sales of 50%.• Educated customers on products and maximized profit by upselling accessory products and protection plans. • Exceeded all personal and corporate sales quotas 80% on a continuous basis.• Enhanced total customer satisfaction 30% by serving as an advocate and reducing the negative impact of external factors.• Acted as the team lead, overseeing and training new associates to drive top performance.• Increased sales opportunities by demonstrating product features and benefits.• Maximized profitability through company’s iCAP (Credit card) program, suggestion of accessory products and assisted customers with protection plans on valuable merchandise.• Addressed all customer problems promptly and directly in accordance with company policies and procedures. Show less

Lake Mary

•Over 122 hours of continued accredited real estate education•Daily outbound lead prospecting through CRM database, center of influence and client referrals•Initiated new customer contact, maintained a high level of talk-time activity, and nurtured meaningful business relationships over the phone using professional vocabulary. •Manage the entire sales process with emphasis in qualifying leads and setting appointments•Maintained a qualified sales funnel using CRM software with a… Show more •Over 122 hours of continued accredited real estate education•Daily outbound lead prospecting through CRM database, center of influence and client referrals•Initiated new customer contact, maintained a high level of talk-time activity, and nurtured meaningful business relationships over the phone using professional vocabulary. •Manage the entire sales process with emphasis in qualifying leads and setting appointments•Maintained a qualified sales funnel using CRM software with a strong focus on new customer sales•Recognized as a Silver Company Top Producer, generating over $50,000 in gross commission Show less

Orlando, Florida Area

•Achieved $32,900 in personal sales within a 3-month timeframe•Built product value and personalized presentation to customer buying motives•Delivered 90 minute engaging presentations assisting guests with choosing appropriate vacation plans to an average of 15 families per week•Followed a proven sales process. Employed questioning techniques to effectively qualify prospects and effectively close•Crafted personalized presentations tailored to customer buying motives, enhancing… Show more •Achieved $32,900 in personal sales within a 3-month timeframe•Built product value and personalized presentation to customer buying motives•Delivered 90 minute engaging presentations assisting guests with choosing appropriate vacation plans to an average of 15 families per week•Followed a proven sales process. Employed questioning techniques to effectively qualify prospects and effectively close•Crafted personalized presentations tailored to customer buying motives, enhancing product value to achieve weekly sales quota•Over 120 hours of buyer psychology trainings combining insights of buyer motives and communication•Enhanced objection-handling skills and speaking proficiency through an additional 15 hours of dedicated training Show less

Lake Wales, Florida

•Enhanced rapport with on-campus visitors and fostered relationships with vendors.•Engaged with over 200 alumni daily via phone to drive revenue and bolster support for the nonprofit university's growth.•Produced and edited weekly articles to promote the university and connect with alumni.•Provided information on campus events and offered recommendations to visitors.•Resolved issues related to office equipment, including hardware and software. •Upheld strict confidentiality… Show more •Enhanced rapport with on-campus visitors and fostered relationships with vendors.•Engaged with over 200 alumni daily via phone to drive revenue and bolster support for the nonprofit university's growth.•Produced and edited weekly articles to promote the university and connect with alumni.•Provided information on campus events and offered recommendations to visitors.•Resolved issues related to office equipment, including hardware and software. •Upheld strict confidentiality protocols for sensitive data and information.•Orchestrated and coordinated annual award/fundraising events Show less

Lake Wales, Florida

•Developed seven standardized onboarding policies and procedures within a three-month period for the Human Resources office•Conducted validation and tracking of active/terminated employee files for a workforce of over 500 individuals•Weekly maintenance of an employee termination spreadsheet using Excel and other data sources•Facilitated live phone transfers of over 30 calls daily to staff and aided in resolving employee issues related to annual open enrollment with third-party… Show more •Developed seven standardized onboarding policies and procedures within a three-month period for the Human Resources office•Conducted validation and tracking of active/terminated employee files for a workforce of over 500 individuals•Weekly maintenance of an employee termination spreadsheet using Excel and other data sources•Facilitated live phone transfers of over 30 calls daily to staff and aided in resolving employee issues related to annual open enrollment with third-party administrators•Provided comprehensive customer service support•Solely managed employee appreciation sweepstakes initiatives•Entered data utilizing the AS400 operating system•Ensured daily distribution of HR-related mail Show less

Lake Mary, Florida

•Certification in CPR/ First Aid (2013-2015)•Controlled the safety of an average of 40 swimmers daily & supervised the swimming pool facility•Designed and managed weekly summer camp sports activities•Handled opening and closing procedures•Evaluated situations involving members and generated solutions•Demonstrated genuine hospitality while greeting and establishing rapport with members•Coached youth swim team practices (ages 6-12)

Orlando, Florida Area

•Supervised camp attendees: Ages 5-12•Coordinated activities, and demonstrated safe and correct swim techniques•Instructed campers regarding outdoor activities such as canoeing and diving