Devin Lofton Email & Phone Number

Orlando, Florida, United States

• Transacted over $11,830,820 worth of real estate in the state of Florida
• Orlando Regional Realtor Association Top Producer Million Dollar club 2022
• Orlando Regional Realtor Association Top Producer Million Dollar club 2020
• Suggest and advise sellers on changes to make a property more saleable
• Managed all aspects of the transaction process, including scheduling appointments, inspections, and closing dates. Keep clients informed about the progress of their transactions, answering… Show more
• Managed all aspects of the transaction process, including scheduling appointments, inspections, and closing dates. Keep clients informed about the progress of their transactions, answering potential customers’.

Orlando, Florida, United States

• Provided excellent customer service to clients to increase retention and repeat sales of 50%.
• Educated customers on products and maximized profit by upselling accessory products and protection plans.
• Exceeded all personal and corporate sales quotas 80% on a continuous basis.
• Enhanced total customer satisfaction 30% by serving as an advocate and reducing the negative impact of external factors.
• Acted as the team lead, overseeing and training new associates to drive top… Show more
• Acted as the team lead, overseeing and training new associates to drive top performance.

Lake Mary

• Over 122 hours of continued accredited real estate education
• Daily outbound lead prospecting through CRM database, center of influence and client referrals
• Initiated new customer contact, maintained a high level of talk-time activity, and nurtured meaningful business relationships over the phone using professional vocabulary.
• Manage the entire sales process with emphasis in qualifying leads and setting appointments
• Maintained a qualified sales funnel using CRM software with a… Show more
• Maintained a qualified sales funnel using CRM software with a strong focus on new customer sales

Orlando, Florida Area

• Achieved $32,900 in personal sales within a 3-month timeframe
• Built product value and personalized presentation to customer buying motives
• Delivered 90 minute engaging presentations assisting guests with choosing appropriate vacation plans to an average of 15 families per week
• Followed a proven sales process. Employed questioning techniques to effectively qualify prospects and effectively close
• Crafted personalized presentations tailored to customer buying motives, enhancing… Show more
• Crafted personalized presentations tailored to customer buying motives, enhancing product value to achieve weekly sales quota

Lake Wales, Florida

• Enhanced rapport with on-campus visitors and fostered relationships with vendors.
• Engaged with over 200 alumni daily via phone to drive revenue and bolster support for the nonprofit university's growth.
• Produced and edited weekly articles to promote the university and connect with alumni.
• Provided information on campus events and offered recommendations to visitors.
• Resolved issues related to office equipment, including hardware and software.
• Upheld strict confidentiality… Show more

Lake Wales, Florida

• Developed seven standardized onboarding policies and procedures within a three-month period for the Human Resources office
• Conducted validation and tracking of active/terminated employee files for a workforce of over 500 individuals
• Weekly maintenance of an employee termination spreadsheet using Excel and other data sources
• Facilitated live phone transfers of over 30 calls daily to staff and aided in resolving employee issues related to annual open enrollment with third-party… Show more
• Facilitated live phone transfers of over 30 calls daily to staff and aided in resolving employee issues related to annual open enrollment with third-party administrators
• Provided comprehensive customer service support

Lake Mary, Florida

• Certification in CPR/ First Aid (2013-2015)
• Controlled the safety of an average of 40 swimmers daily & supervised the swimming pool facility
• Designed and managed weekly summer camp sports activities
• Handled opening and closing procedures
• Evaluated situations involving members and generated solutions
• Demonstrated genuine hospitality while greeting and establishing rapport with members

Orlando, Florida Area

• Supervised camp attendees: Ages 5-12
• Coordinated activities, and demonstrated safe and correct swim techniques
• Instructed campers regarding outdoor activities such as canoeing and diving