Devin Messina Email & Phone Number

Providence, RI, US

Melville, New York, United States

Melville, New York, United States

Melville, New York, United States

Melville, New York

New York, New York

• Promptly responded to 20 to 50 corporate event requests per week
• Conducted sales calls, created proposals, and facilitated site inspections for clients
• Negotiated contracts with clients and customized products to fit their needs
• Managed reservations, collected payments, and accurately organized event details within Salesforce
• Worked closely with clients and internal operations to coordinate events ranging from 15 to 500 guests

New York, New York

• Supported a team of Account Managers and Sales Directors
• Assisted with administrative duties such as maintaining meeting calendars, research and prospecting projects, collecting payments, and tracking reports
• Communicated with all corporate clients to ensure their details were finalized prior to their event
• Responded to leads and client questions on behalf of Account Managers

New York, New York

• Gathered essential event information for 15 to 40 corporate, social, and tourism clients per month
• Coordinated and executed events such as wedding ceremonies, wedding receptions, and corporate parties
• Led weekly meetings to communicate complete details for all upcoming events to internal departments
• Placed special event orders and acted as the company’s liaison between all outside vendors

Ronkonkoma, New York

• Resolved challenges for 300 to 400 clients per week, while improving the company’s support reply time from 1.5 hours to less than 30 minutes, with a 97% average satisfaction rating
• Organized project timelines and gathered customer feedback to make decisions on new product developments
• Reviewed applications, scheduled phone screens, and interviewed Member Support Specialist candidates
• Expanded responsibilities to include recruiting, administrative assistance, and email marketing

Northport, New York

• Aided 30 to 60 customers per day with ticket sales, and questions over the phone and in person
• Processed new season ticket packages and renewals for the upcoming season
• Printed and distributed tickets to 50 to 200 patrons per event in an efficient manner
• Fielded and transferred incoming calls to the proper theater management personnel
• Settled, closed out, and deposited final box office sales at the end of the day

Wantagh, New York

• Supported the General Manager and Executive Assistant at the Northwell Health at Jones Beach Theater
• Managed 3 to 10 photographers during events to guarantee all venue and tour guidelines were followed
• Facilitated check in, sales, and problem resolution for VIP clients
• Assisted production with the execution of VIP events, and artist meet and greets
• Coordinated with multiple departments and vendors to support onsite show operations

Center Moriches, New York

• Interacted with, checked in, and supervised the wellbeing of 10 to 30 residents and their guests per day
• Regularly monitored and inspected the premises in order to maintain a safe environment
• Coordinated and created weekly work schedules for the company manager and staff

Providence, Rhode Island, United States

• Provided 40 to 80 patrons with ticket sales assistance per day
• Processed new season ticket subscriptions and subscription renewals
• Settled ticket returns and exchanges for patrons
• Developed sales balance reports at the end of each day

Providence, Rhode Island, United States

• Performed necessary preparation, upkeep, and breakdown responsibilities for events
• Maintained cleanliness throughout the facility on weekdays, weekends, and holidays
• Accommodated and escorted ADA patrons during events

Bachelor'S Degree, Sports/Entertainment/Event Management, 3.97/4.00

Completed my Bachelor’s degree in Sports/Entertainment/Event Management in three years with a concentration in International Hospitality.

Sports/Entertainment/Event Management In Australia

• Achieved a concentration in International Hospitality Operations Management • Examined the sports, entertainment, and event industries.