Devin Nguyen Email & Phone Number

New York, Ny, Us

Denver, Colorado, Us

• Tech Lead on Product Engineering Team establishing product discipline and driving feature development for new product verticals.• Developed new fraud mitigation data pipeline with vector-based doc analysis to optimize processing performance. • Established a design system to improve design quality in the platform and ensure accessibility across all platform surfaces.AidKit enables governments and NGOs to administer aid programs that reach the most vulnerable while minimizing the risk of fraud. The platform has successfully managed the nation’s largest guaranteed income and direct cash transfer programs, disbursing over $250M in funds to date.

New York, Ny, Us

• Team Lead for the web platform team, leading a group of full-stack and QA engineers primarily focusing on UI development for GTM infrastructure tools and new feature development in customer-facing products. Working closely with partners in Design and Product Management, we built new features for Authenticate (Passwordless Device Manager & Integrations) and Affirm (Identity Verification & Assurance).• Led development of a new cloud-based solution for securing VPN connections over the RADIUS protocol without passwords. Focused on business opportunity of improving security and building strong user experience to deliver a scalable, performant, and self-service passwordless RADIUS product. Increased HYPR customer adoption by enabling customers to go passwordless everywhere from their SSO to VPN. Developed Java RADIUS proxy deployed in customer network infrastructure that works in tandem with cloud-based management APIs and UI to provide service management and passwordless user authentication. • Drove technical strategy and vision for the web platform, communicating with both our technical and non-technical audiences and mentoring team of engineers. Led refactoring of products to meet WCAG AA accessibility compliance and ensuring accessibility in subsequent product development.• Championed ground-up initiative to establish a new design system to define governance and guidelines for design <> engineering collaboration and a UI component library to enforce uniform and accessible components and patterns. Prioritized work on the engineering roadmap and built a library that helped expedite product roadmap and improve usability. This was the foundation for a new Passwordless Device Manager we launched alongside the new Design System.

New York, Ny, Us

• Spearheaded launch of HYPR Cloud platform, introducing cloud-based passwordless solutions for SSO logins and desktop workstations. Collaborated extensively across teams to support go-to-market strategy and ensure successful roll-out.• Led adaptation of existing (on-premise) management platform into our cloud-based product offering. The core Control Center platform enables customers to manage their passwordless deployment for their organization. I simplified core onboarding experiences that automated SSO integration setup and Windows/Mac desktop passwordless deployments for new customers while enabling new cloud-based functionality behind-the-scenes (email service, S3 file management, and more) to support new features.• Developed robust multi-tenant management system for new SaaS product line, enabling secure containerized deployments and infrastructure management across Development, QA, Staging, and Production environments. This was used daily by development and QA teams to stage changes in an end-to-end production-like environment in addition to product/sales/account management teams to manage our actual production customers. Typescript React UI using Ant Design with Kotlin & Spring-based web application.• Pioneered UI and back-end frameworks (Spring Web, Keycloak) for seamless Identity Provider (IdP) integrations, implementing integrations with Okta, G Suite, and Azure AD integrations while laying the groundwork for future providers.• Managed code review and deployment processes with external consultants and mentored team members across different product teams as we can scaled our teams and distributed our areas of ownership and focus.

Palo Alto, Ca, Us

Core UI Team: Built and supported a new React UI platform and enabled feature teams in adopting the new platform for new and existing app development. As part of our migration to Clarity (VMware’s design system), I worked on transitioning our main CloudHealth platform to follow Clarity's standards and migrate components to provide a cohesive experience across VMware’s Cloud SaaS product portfolio.

Palo Alto, Ca, Us

Relocated from CloudHealth Boston HQ to London to lead global expansion efforts by fostering unified engineering culture and recruiting and mentoring new team members.• Built new Java/Spring-based API service that read analysis artifacts in S3 and packages the data for consumption by a React-based UI over a GraphQL API. Tiger team initiative to quickly provide support for AWS Savings Plans analysis and recommendations to our customers. Led London-side of a joint initiative with Boston teams to launch new Savings Plans Explorer feature.• Launched platform changes to support CloudHealth Hybrid, adding a product entitlement mechanism to control access to different cloud products within our platform for more tailored product offerings and pricing opportunities.• Guest speaker at General Assembly London on starting a career in software engineering, where I spoke with graduating students about my journey at CloudHealth.• Revived HQ tradition and led bi-weekly Demo Day for the London team, creating a forum for the team to share project progress and new ideas. My presentations included ones on OKRs (how to use goal setting successfully) and an updated London-edition of my Bauhaus talk.• Provided mentorship to new engineers and onboarding global teams in UK and India following VMware’s acquisition, fostering cross-border collaboration with Boston-based engineering teams.

Palo Alto, Ca, Us

• Overhauled AWS Reserved Instance Optimizer feature to support Azure VM Reservations. A focused team effort to launch support for VM reservations coinciding with Azure’s launch of this new savings mechanism for VM spend. The Optimizer analyzes past on-demand usage and recommends reservations to purchase for optimum cost savings. My core focus was the Angular UI, populated by asynchronous Resque jobs over our Rails API.• Designed and wrote new Azure SQL DB Rightsizing feature, introducing a more intuitive mechanism for Rightsizing called Efficiency Targets that was largely influenced by conversations with customers. Integrated ag-grid in our core Angular-based UI and populated recommendations over our API.• Represented engineering team at Google Next SF & London, AWS re:Invent, and AWS NYC Summit.

Boston, Ma, Us

Full-stack development on the Azure team (Ruby on Rails & Angular app development) - CloudHealth was acquired by VMware in 2018.• Established and led Design Principles initiative to bridge Engineering-Product-Design gaps by creating a shared language across teams with physical trading cards that showcased core principles. We identified these principles by soliciting feedback from the entire company on a chalkboard wall in a high-traffic area of the office where people were free to add ideas.• Organized and led biweekly demo day events to foster a supportive and collaborative engineering culture through an open forum for sharing ideas and experiments.Select Demo Day topics (ask me about them!):• Bauhaus Architecture and the CloudHealth UI: What can design and UI development learn from modernity? • Walls as a Platform: How can we use physical space to improve collaboration and communication?• The Desire Path: Urban Planning & Studying Human Movement• Noguchi’s Gardens: Design Paradigms & Mental Models• Gantt Monster: Planning and managing projects, Facing the fear of Gantt charts

Boston, Ma, Us

Policies & Console Team, CloudHealth UI Team, and AWS Reserved Instances Team.• Started and led diversity initiatives from the ground up to promote inclusive culture, processes, and product. Collaborated with colleagues across the organization to improve team dynamics, begin inclusive recruiting processes, and raise awareness around Diversity & Inclusion (Unconscious bias training, Product Accessibility, Mentorship & Outreach).• Shipped revamp of AWS RI Optimizer, where my primary responsibility was the Angular-based UI that presented recommendations for optimal EC2 cost savings. Showcased and gathered feedback around the new Optimizer from key customers during on-site visits and presentations.• Conceptualized and launched Year in Review 2016 page for all AWS customers. Quick fun project to design something from scratch that we sent to all our AWS customers. Pre-aggregated insights from annual metrics for each customer’s cloud environments and cached the data in Redis for presentation within our platform. Ideation to Deployment in under a month.• Improved stability of our Report Email Subscriptions, reducing bottleneck impact of large customer jobs or duplicate jobs. Implemented unsubscribe functionality and improved legacy email delivery pipeline running on Resque.• Participated in support team rotations to triage and fix incoming production issues, as well as 24/7 PagerDuty support for infrastructure monitoring.• Contributed improvements and new feature development to Policies and Automated Actions, our Cloud Governance and Automation solutions.

• Conceptualized, designed, and implemented Events feature to increase community engagement and growth for an interest-based community platform.• Complete rehaul of a legacy, internal-only feature that allowed communities to showcase events. I designed and built a new event creation flow and an event page for attendees, collaborating with community managers, PM, Design, and Engineering.Design Tools: User Research & Interviews, Personas, Stories, Flows, White-boarding, UI sketching, Prototyping, Wire-framing

• Designed, prototyped, and developed a product stylesheet, user interface library, and underlying UI scaffolding for an online community dedicated to institutional investors.• Developed the landing page and onboarding flow for prospective investors as they joined the platform.

Bachelor Of Science (B.S.), Computer Science, Minor: Information Technology & Web Science, Psychology

Education record