Devin Wiley Email & Phone Number

Greenwood Village, CO, US

Irving, Texas, US

Colorado Springs, Colorado, US

Houston, Texas, US

• Run day-to-day operations of a 504-bed property with 9 employees
• Increase prelease 15% over of 2020 and maintain 52% resident retention
• Assist maintenance in completing make readies for pre-turn move-ins
• Perform all weekly and monthly owner calls and updates which include review of key performance indicators for Occupancy, Specials, and Budget
• Handle all resident complaints, concerns, and requests to ensure resident satisfaction
• Provide assistance and traveled to sister properties to help with general questions and Turn processes

Houston, Texas, US

• Continued to carry out all leasing manager duties
• Maintained resident retention at a 52% or higher year over year
• Posted all payments and received income, charges to resident accounts
• Completed all month end closing procedures and closing, including invoicing
• Helped property meet budgeted revenues, expenses and NOI
• Held potential fall-out at 1% or below year over year

Houston, Texas, US

Resident Relations- planning and carrying out resident events, maintaining an open line of communication with all residentsProperty Marketing- planning and carrying out outreach marketing events, preparing all marketing materials for distribution, creating social media posts dailySupervision of the leasing staff- including training, development.

Houston, Texas, US

Manage and create original content for all social media platformsCreate monthly social media and community outreach calendarsAnalyze success of campaigns via Facebook, Instagram, and Twitter InsightsPlan and organize resident events from start to finishBuild relationships with local vendors and businessesCreate and carry out MailChimp and Irio campaigns

Wilmington, NC, US

Created marketing materials for multiple departmentsConducted market and background research for future summer camps, courses, and eventsImproved and maintained relationships with the community through all social media platformsInteracted with a variety of local media outlets via phone and emailContributed to the creation of CFCC Pinterest boards