Devin Schweer Email & Phone Number

Framingham, Massachusetts, United States

Engage and support clients in leveraging Definitive Healthcare's commercial intelligence for the purpose of integrating into and optimizing their internal systems, including CRMs, ERPs and data warehouses. • Manage integrations from inception to completion. • Consult with customers on use cases, product functionality, and best practices. • Partner with account team to deliver a world-class customer experience. • Effectively troubleshoot customer issues and escalate appropriately.

Loveland, Colorado

· Built a $2.2 million services business· Managed operations (sales and delivery) of email design, marketing & website integration services· Led and developed a team of sales agents, marketers, developers, designers, and content writers· Launched new services from conception through positioning, training, sale, and delivery· Developed and maintained all services lead generation forms· Reported weekly performance metrics to senior leadership and provide strategic guidance

Loveland, Colorado

· Managed a team of design consultants who delivered email, event, and survey design services · Delivered quarterly business updates to senior leadership· Attended seminars/conferences and presented key concepts· Hired and developed a high performing team of designers

Loveland, Colorado

· Consulted on, sold and delivered email, event, and survey design services· Rapidly developed a reputation for high-quality designs that helped increase net promoter score · Trained colleagues on design principles and best-practices programming best practices.

Loveland Colorado

· Resolved escalated customer technical issues in support of Constant Contact’s suite of products · Provided HTML and email deliverability training to team members· Facilitated new-hire presentations

Loveland, Colorado

· Resolved customer technical issues in support of Constant Contact’s suite of products · Interned with Professional Services to assist with “Made for Me” email design program· Coached co-workers on HTML comprehension and troubleshooting technical issues

Communication

Graphic Design