Responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company lossResponsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink resultsNetworking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraudSupport the District Loss Prevention Manager by conducting awareness training, root cause analysis and threat assessmentsResponsible for the implementation, training and coordination of all Loss Prevention best practicesTraining all store associates and managers on company Loss Prevention programs to ensure complianceEnsure the physical security of the building and Company assets.Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positionsDetection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policyConduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunityResearch and respond to cash over/short reportingPartner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the storeConduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirementsSupport the Shrink Coach in ensuring compliance of self-assessmentsConduct regular review of operational processes for compliance - SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss ReportingInsure all Teammates are required to adhere to all safety policies and procedures

Responsible for the implementation, training and coordination of all Loss Prevention best practices.Conduct Loss Prevention assessments/investigations.Ensure the physical security of the building and Company assets.Train all store associates and managers on company Loss Prevention programs to ensure compliance.Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity.Research and respond to cash over/short reporting.Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues.Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.Assist the Store Manager & District Loss Prevention Manager to facilitate the annual inventory process.Support the Shrink Coach in ensuring compliance of self-assessments.Ensure regular review of operational processes for compliance – Transfers, Claims, RTVs and Known Loss Reporting.Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management.

Create a world-class customer experience by providing passionate customer service and selling through customer engagementEnsure all merchandise is accurately priced and signed.Coordinate the preparation, execution, and delegation of pricing and signing in the store including ISS, TAB, Reticketing, Permanent Price Changes, Visual Marketing/ Monthly Sign Kit.Validate pricing processes, signing processes, validates auditing of all pricing activities and coaches for improvement.Teach, train, and develop associates for Pricing and Signing Team and Sunday morning TAB/ISS execution, including using the appropriate training tools such as LMS and Quick Notes.Develop strong, customer focused partnerships with all levels of management and associates.Provide feedback to management team on scheduling and staffing relating to the pricing and signage team.Control shrink by complying with all Loss Prevention procedures and programsComply with all Company workplace safety programs.

New Store Setup, Remodeling, Resets, and Store Assists. Includes: Ordering, Logistics, Project Management, Receiving, Inventory, Staff/Manager/Owner Training, Fixture Installation, and Merchandising, Managing Business Expenses, Sourcing & Utilizing Flights/Hotels/Rentals.

Delivers exemplary customer service experiences; Advises and assists customers with sales; Orders $50K+ worth of inventory monthly from vendors; Merchandises departments; Monitors product prices, inventory, and quality.

Delivered exemplary customer service experiences; advised and assisted customers in sales; stocked product onto shelves; assisted in merchandising departments; Ensured safe work environment; trained on heavy machinery.

Work with business requestors and participation in larger projects with clients. Design print and digital graphics for clients. Provide web development services such as hosting, content management, and e-commerce.

Assisted with the design, development, programming and support of content management systems. Completed content migration projects with organizations such as the Virginia Museum of Fine Arts and the George C. Marshall Foundation.

Develop a strategic marketing plan. Manage multiple social media accounts. Build and distribute interactive content. Create digital illustrations. Conduct interviews and report on events. Collect and interpret analytics.

Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification. Assisted with the training of other enumerator workers.