Devin Glenn Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

-Analyze customer requirements and recommend enhancements to existing technology solutions including custom integrations.-Successfully migrate customers to the latest virtual server and storage technologies to improve performance, provide highly available systems, the lower total cost of ownership, and increase scalability and manageability -Collaborate with Server engineering team to implement security in Microsoft 365 platform-Understand industry specific emerging technology platforms relevant to organization’s defined technology strategy and roadmap.-Serve as a technical liaison between customers, applications development, operations and engineering.-Design and collaborate with the team on the Oracle WebCenter Content project-Ability to read and understand RFPs, technical drawings and technical requirements for IT focused projectsProvide consulting on technology recommendations, proof of concepts and vendor selections.-Monitor and implement patches to Oracle Fusion Middleware and Oracle SOA Suite-Collaborate with experienced solutions architects to develop and share best-practice knowledge.-Document solutions design in technical architecture solution architecture deliverables​.-Determine gaps between business requirements and product functionalities and define workable solutions to bridge the gaps.-Design detailed solutions through partnering with project resources that may include application development, business analysts, network engineering, server engineering, information security and external vendor resources.-Diagnose and repair Linux processing errors, and implement solutions to improve efficiency

Greater Atlanta Area

-Train dealership users on the DMS software in both one-on-one, and classroom- style environments. -Work with the Senior Implementation Specialist to customize software settings to meet customer requirements. - Consulting with clients on improving processes and day to day operations. -Alleviate any technology issues that customers face. -Oversee/Supervise all aspects of on-site client implementations and provide regular feedback to stakeholders. -Deliver solutions by identifying problems, researching answers, and guiding users through corrective steps.-Develop strong relationships with customers and internal partners-Collaborate and work in agile team environment -Consulting with enterprise clients and dealership stakeholders on operations improvements-Build Client Relationships and trust with clients-Proactively address issues and find appropriate solutions. Test software product and configure to client needs-Manage projects and make sure the client is on schedule in the training and support process-Project Management and development of streamlined processes to ensure succinct communication of business performance

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: Kappa Alpha Psi Fraternity, Inc.

Master'S Of Information Systems Management