Oversee and supervise Fleet Operations in the Western Pennsylvania and Upstate NY imprint. Manage operations of 19 repair facilities, traveling periodically to each garage to ensure compliance and environmental standards are met, and kept. Supervise periodic maintenance schedules and adjust to reduce costs, demand work, driver assignments and parking assignments for over 900 fleet assets; this also includes ensuring work order accuracy, warranty claim accuracy, purchase order approvals, correcting invoicing errors and maintaining accurate inventory levels in the facilities. Maintain a healthy working relationship with business partners and contracted vendors, to ensure the flow of work is done timely and efficiently. Perform safety inspections and ensure quality of work on all company assets. Maintain the fleet within a given, annual budget—reducing costs yearly with new business initiatives.

Prepare written and electronic estimates, communicate with fleet supervisors for repair approval with understandable presentations, develop sales strategies to reach out to potential clientele, grow and improve relationships with individual customers and large fleet companies, negotiation and sales communication. Edit technician repair summaries and transcribe information electronically for submission to Ford Motor Company. Entrusted by multiple fleet companies to keep fleet vehicles up to date with preventative maintenance and perform necessary repairs to keep vehicles safe and compliant.

Managed eight technicians and control of reconditioning department, submitted professional warranty documents to General Motors, negotiated repair authorizations with warranty claim departments, ensured sales goals were met along with keeping production numbers above par. Generated written repair orders with precision to deliver the most relevant information to service technicians.

Assisted in managing a team of 6-15 technicians in a fleet repair facility. Performed maintenance and heavy duty truck repair for a number of large fleets. Submitted professional warranty documents to Freightliner, composed technician work schedules, and monitored sales and profit margins. Well versed with DOT regulations, performed DOT inspections on both trucks and trailers.