Devi Permana Sari Email & Phone Number

Tangerang, Banten, Indonesia

• Carry out a noncash transactions involving clearing and inkaso • Manage petty cash to the limit • Do a daily, monthly, and quarterly audits • Administer liberty-related documents, or incashies, including mailing/receiving mail from and to the Indonesian bank or the branch office • Establish the principle of caution over suspicious transactions • Make a payment on office bill, delivery of goods/documents and management and maintenance of office inventory/ATK • Keep detailed data and or information confidential • Helped the frontliner for transaction

Tangerang, Banten, Indonesia

• Delivering a good service standardized service, prudence and personal knowing principles (KYC) • Make sure that customers and non-customers know bank products • Make sure that requests management, enrollment, activation, closure include destruction of already unused ATM cards, blocking and unblocking of ATM cards, Internet banking and otp • Administer each existing customer question and administer to the appropriate part, including handling any existing complaints from the subscriber • Implement examinations and reporting LTKT and LTKM • Manage passive and balance accounts • Conduct a file that reflects responsibility • Maintain confidentiality in information and data • Carry out other tasks assigned by a direct superior as long as it remains within the scope of the task and its function • Make sure to manage the existing supply of bearer documents and materials

Tangerang, Banten, Indonesia

• Have the ability to explain and promote each type of product in detail to customers.• Provide satisfactory service to - +300 customers per week and get the best rating on the service survey (Very Satisfied).• Provide the best input to customers so that customers are able to adjust the products they want.• Assist and solve every customer problem according to their needs in determining product purchases in order to get the best choice.• Checking every transaction at the end of the day to avoid errors in inputting customer data.Achievement • Global outstanding employee

Cikande, Banten, Indonesia

• Delivered excellent service to 100+ clients weekly and achieving 5-stars rating from customer on the service survey• Checking 70+ transaction slips to prevent incorrect input and anticipate fraud committed by employees• Informed and making sure that customers are educated to conduct transaction through 5 product self-service technologies BCA own• Researched and resolved up to 50+ customer issues on personal savings, checking, and lines of credit accounts and reaching accuracy up to 95%• Promote and sell 10+ products by BCA monthly • Having the ability to deliver messages well include the use of English in the work environment• Build customer relationshipAchievements•Successfully recruit 10+ customers to apply for business capital loans, insurance, and Kredit Kendaraan Bermotor (KKB)• PIC of Outward Remittance (OR), Kaizen and Star Teller• Delegation of Teller competion BCA KCP Cikande

Serang Dan Sekitarnya, Banten, Indonesia

• Supported 10+ improvement initiatives by encouraging team members by held weekly knowledge sharing articles• Maintain minutes of meeting • Handling letter of assignment• Filling documents by specific systems and processing data according to standard operating procedure• Maintain customers database and update