Mark Devito Email & Phone Number

Boston, Massachusetts, United States

Greater Boston Area

Senior Underwriter III 2020 – PresentUnderwriter 2015-2020 Analyzes and makes recommendations for fully & self-insured Medical, Dental and Senior product renewals utilizing claim data, demographic information, and competitor information for small group to 100+ lives business  Manages the accurate and timely calculation of credible and non-credible account rates for new business, retention renewals and municipal underwriting Implements strategies concentrating on enhanced departmental operations proven to result in the overall reduction of customer response times Manages action plans for projects relative to data quality and/or workflow improvements through created reporting techniques  Works with sales and external brokers to establish and ensure positive working relationship with an eye to cost savings and future business Negotiates renewal prices and prospects with sales team ensuring customer retention Collaborates with Business Analysts to create & development department-wide tools for data pulls and tracking Developed & maintains alternate medical benefit/plan quoting tool for small group to 100+ lives allowing for quicker analysis, turnaround time & overall efficiency  Track and report monthly results and make accurate changes to specific accounts to ensure that results are tracked and targets are achieved Process Ad hoc requests exercising strong analytical skills and risk review Recognized as a top producer exceeding daily production and quarterly metrics Acts as mentor and trainer for new and junior level underwriters

Senior Provider Data Services Consultant – Team Leader 2010-2015 Provider Data Services Consultant 2006-2010  Supervised a team of four within the Benefit, Engagement & Network Strategies Unit in the setup of healthcare provider networks  Handled complex and escalated network issues assisting in the identification, root cause and recommendation process for improvement measures Reviewed new and existing contract reimbursement arrangements for consistent health claim adjudication Developed and ensures maintenance of quality reports Conducted and managed on-going system audits of provider data services Provided issue resolution and complex trouble shooting Responsible for the accuracy of provider data (demographic and contractual) for all network and non-network providers Developed and maintained standards for database integrity, corrective actions, database alignment, and manages communication processes with other departments regarding database improvements Assisted in conversion of highly visible contracts to a specialized data system Assisted in training and mentoring of staff

Master'S Degree, Master Of Science In Management

Bachelor'S Degree, Journalism