Tom Devito Email & Phone Number

- Provide oversight and management of the delivery of global BT Site Services for Zoetis. - Coordinate the creation of a new Site Services support model, and partner with chosen vendor partners to implement the model, and deliver site support services to Zoetis sites, and clients around the world.- Collaborate and partner with other Infrastructure teams, and business aligned BT teams to align Site Services strategy, direction and priorities.- Drive the timely, smooth and seamless site services transition from the Pfizer model, and stand up the equivalent services for Zoetis- Establish and maintain industry leading service levels in the delivery of Site Services by fostering and driving a culture of quality, collaboration and innovation across the Infrastructure team, the broader BT organization and our vendor partners.

Wilmington, De

Act on behalf of the business client to ensure the successful migration of 200 servers with over 600 applications/instances working with multiple vendors/teams to move from one US Data Center to another.

Collegeville, Pa

Subject Matter Expert (SME) for BT service providers and partners specific to resource on/off boarding and remote virtual computing solutions.

Application Technology / Engagement Partner for Wyeth R&D Safety, Epidemiology and Clinical (SEC) and IT Global Business Operations (GBO).

Coach IT service delivery teams towards compliance with IS Problem Management standards inspired by ITIL foundational concepts. Promote Project Management Process practices.

Enhance the division’s awareness and visibility to infrastructure initiatives and promote project management processes.

Manage Service Desk technical operations.