Deviyani Sunkara Email & Phone Number

1. Oversee the implementation of cloud projects, ensuring strict adherence to timelines, budgets, and quality benchmarks.2. Efficiently allocate and manage internal resources, encompassing cloud infrastructure, personnel, and financial allocations.3. Foster seamless communication and collaboration among stakeholders, including IT teams, business units, and.

London, England, United Kingdom

• Conducted stand-up calls and daily catch-ups, recording the minutes of meetings (MoMs) and circulating them to internal and external teams.
• Managed and reviewed team Action log – capture all action items and follow up with respective teams until closure.
• Conducted daily standups with the product team and development to review user stories. Identified open queries and sent the user stories to business owners to obtain sign off on Microsoft teams
• Worked closely with the business analysts, Data Migration team and Project team to ensure smooth delivery of the project by providing metrics and timely responses to requirements.
• Maintained internal reports such as resource allocation tracker, action logs, risk register, holiday calendars, timesheet utilization reports and vendor contracts.
• Worked closely with Global Technology lead – furnished artifacts and samples for Aviva Audits and other client related audits.

Bengaluru Area, India

• Partnered with delivery managers to deliver the project within budget, schedule and scope while achieving department objectives by providing comprehensive PMO operational support.
• Created a program roadmap presentation, delivery and process documents, risk and issue logs, managed vendors, and created a repository for program documents.
• Collaborated with both internal and external teams to reduce the ISO audit.
• Prepared and published MIS weekly / monthly reports and dashboards which project the Revenues, Gross Margin, and Utilization of the department.
• Planned, scheduled, and drove Stakeholder meetings, provided requisite documents/deliverables & uploaded the same onto the internal repository.
• Maintained vendor satisfaction scores by coordinating with vendors to achieve service excellence.

Bengaluru Area, India

• Manage visits of Global functional Executives - Travel arrangements, setting agenda, shuttle services, building access, setting up of workstation, room reservation, setting meetings & logistics required for their visit.
• Coordinated meetings, interviews, events and conference calls including the hiring of catering services and arrangement of meeting space.
• Coordinated travel plans for the CCO, CEO, and their teams with the travel desk to ensure hotel, airfare, and visa needs were met.
• Worked closely with the CEO and CCO by managing their daily schedules, communicated to them upcoming commitments and responsibilities, and followed up appropriately.
• Prioritized and followed up on all incoming issues and concerns addressed to the CEO and CCO, including all sensitive or confidential matters.

Bangalore Area, India

• Prepared and published monthly presentation decks/reports pertaining to attrition, headcount and seat allocation for the leadership team.
• Worked with project leads to ensure all project related documentations and project plans are updated and complete and readily available in repositories for Senior Management.
• Created and maintained the IBM Governance Tool, helped the team meet the project management office’s goal of increasing efficiency and transparency.
• Coordinated internal and external Audits, Risk and Control, Self-Assessments and SOX compliance for the respective projects.
• Trained and mentored 13 new employees in the project management process.
• Issued final demands, letters before action, and moved the account to a debt collecting team in case of non-payments on accounts using a customer database.

Bangalore Area, India

• Resolved issues for customers in UK and Lebanon.
• Analyzed credit card accounts held by HSBC customers.
• Handled bulk payments, data vetting and analyzing of payments before they are processed, keeping a track of all payments made through the bank and report to senior management.
• Processed salary payments for corporate customers across Lebanon region.
• Analyzed customers through their income and expenditure, and identified an appropriate payment plan in order to clear the debt with the bank by performing a sensitivity analysis.
• Handled issues with regards to credit card payments and collections of delayed payments, further reminding the customers for clearing their Credit card payments.

Pes College

Pes College