Dev Jaiswal Email & Phone Number

Sydney, AU

Oversee the entire IT project portfolio, ensuring alignment with organisational goals and priorities.

Sydney, AU

• Initial remit was to take charge of an inflight project focusing on the implementation of a new Time and Attendance system (LifeLenz) to be deployed to 380 restaurants and approx. 19,000 staff. The in-flight project.
• Strong stakeholder management at all levels, from CEO project sponsor to end users.
• Strong vendor management
• Facilitate RFPs and rollout of new biometric hardware for new T&A system,
• Discovery and analysis workshops,
• Facilitate end to end integration tasks between payroll (Preceda), POS, CWR and T&A systems,

Wetherill Park, New South Wales, AU

Was in charge of concept, design, project management, setup, operations and marketing of Australia's first fully automated Badminton Court Centres, opening the 2nd centre at Prestons, NSW in June 2021. Developed short and long-term business plan and growth strategy for the operation. I also promoted the business concept and negotiated service.

Sydney, AU

I established a bootstrapped online marketplace from startup to finish, to cater to the event planning industry. I recruited and negotiated terms with external resource support. I conducted interviews and workshops to discover opportunities for solution development with a focus on SaaS. I also performed comprehensive testing of the system for.

St Leonards, NSW 2065, NSW, AU

Analyse and enhance business processes using advanced Excel VBA, build security layered finance dashboard reporting using Microsoft Power BI.

Sydney, New South Wales, AU

• In charge of assessing existing Payroll and Rostering systems (PeopleStreme-HCM, Chris21-Payroll, TimeTarget/HumanForce-Time and Attendance) and processes covering 3000 staff nationally, to implement new operational.
• Discovery and analysis workshops,
• Facilitate alternative systems RFPs,
• New training program with guides, videos and face to face workshops and change management,
• Creation of new standardised organization wide master data alignment for enterprise wide integration,
• Design and implement end to end integration tasks between payroll and T&A systems,

Auckland, Auckland, NZ

Assist private and public organisations with digital transformation and innovative customer experience solutions as a competitive advantage, including Conversational AI Virtual Assistants, multi-channel CX Platforms, Service Design, Analytics, Knowledge Management and Contact Centre Service Delivery.

St Leonards, NSW 2065, NSW, AU

Analyse and enhance business processes and reporting.

Sydney, NSW, AU

I developed and retained business relations with clients from diverse industries to gain perspective on their business requirements and then project managed software development solutions. I provided post design training and support and coordinated between the clients and the technical design team for mutual application understanding. I also made.

I collaborated with a cross-functional team on full-cycle, multi-million-dollar inter-departmental business projects. I assisted with the development and implementation of an EFT switch solution for ColesGroup. Accomplishments:★ Was instrumental on project teams to design applications for the Marketing, Customer Service, and Operations departments to.

I utilised various tools to provide technical support and application development and created reports to track the projects. Accomplishments: ★ Generated automated report tracking for all business departments on pending project status to keep management well informed. ★ Centralized project information for needs analysis, development, implementation.

★ Developed a Supermarket POS System using Oracle 8, MS-Access and Visual Basic 6 ★ Developed a Recruitment System Application using Oracle 8.x and Visual Basic 6

Certificate In Masters, Corporate Management

Certificate, Project Management

Babok® V3.0 Core Practitioner & Iiba Endorsed Business Analysis Master Practitioner, Business Analysis

Certificate In Business Analysis Professional Development, Business Analysis

Advanced Diploma In Business Systems, Business Analysis And Software Development

Diploma, Hospitality Administration/Management

High School, Mathematics

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services